Heiser Toyota

After buying a new minivan 12 years ago from Heiser Toyota and working with Al Hussain, we returned to by a used truck. Al is wonderful to work with! He loves what he does and wants his customers to be Toyota and working with Al Hussain, we returned to by a used truck. Al is wonderful to work with! He loves what he does and wants his customers to be happy too. Al is not pushy, takes time to answer questions and treated us like we were friends. He stayed late to work with us and provided answers to all our questions. At delivery time, Al made sure our vehicle was clean and all our concerns before purchasing were addressed. Hi energy and smile are one of a kind. Shout out to Finance Manager, Jorgo Ndina too for helping with fair pricing and all the paperwork during a very busy Monday For anyone in need of a new or used vehicle, we would recommend you visit Heiser Toyota and ask for Al. More

Nathaniel explained the service I would be receiving at 5000 miles and at 10000 miles when I would be returning. He went through the results of the inspection. I appreciate such thorough communication 5000 miles and at 10000 miles when I would be returning. He went through the results of the inspection. I appreciate such thorough communication More

My service appointment was smooth and quick. It was no problem to have my rav4 serviced in time. It was no problem to have my rav4 serviced in time. More

Service department has always done a good job for me. I had Tom a few times and he's great. I had Tom a few times and he's great. More

I got charged for a service that was meant to be free, and I didn't notice he charged me until my husband pointed it out at home. and I didn't notice he charged me until my husband pointed it out at home. More

Performed the services I requested in a timely manner and properly as well. Would highly recommend this dealer and service advisor. properly as well. Would highly recommend this dealer and service advisor. More

Everything was made very effortlessly I would definitely highly recommend! If I could give more than 5 ⭐️s I would highly recommend! If I could give more than 5 ⭐️s I would More

I came in for an oil change and tire rotation. They suggested new engine air filter and cabin air filter. I told them no thanks, I'll do it myself. A half hour later I stopped at an auto parts sto They suggested new engine air filter and cabin air filter. I told them no thanks, I'll do it myself. A half hour later I stopped at an auto parts store to pickup the required filters. When I went to install the engine air filter I found the filter top off with the old dirty filter dislodged. Very disappointing. How much dirt got sucked into my engine? This made me wonder what else was done wrong. I made sure to check that the oil was still up to level. I called the service writer and left a message. No call back. Just called again and got voice mail. No 5 star rating can be given for this kind of service. More

Fine, as always Love the coffee, love the coffee. Michael explained everything and was helpful. Michael explained everything and was helpful. More

Great follow up on concerns and prompt service, I also know what to do with any additional concerns know what to do with any additional concerns More