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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,133 Reviews

1,133 Reviews of Heiser Ford Lincoln - Service Center

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September 13, 2025

I went to Heiser Ford Lincoln for an oil change and received great service. Everyone was friendly and helpful. More

by THENOLTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

Heiser Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

August 28, 2025

Drove my car there had to get a tow truck to leave Drove my car there had to get a tow truck to leave ,don't know how battery died there More

by Geoowens
Recommend Dealer
No
Employees Worked With
Craig Knabe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Knabe
Sep 01, 2025 -

Heiser Ford Lincoln responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

August 19, 2025

I love the dealership I have been going there and working with them for years More

by MGLORIA896
Recommend Dealer
Yes
Employees Worked With
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Knabe
Aug 19, 2025 -

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

August 18, 2025

I was from out of town on a work trip. Due to all the miles I drove I needed and oil change. They were really nice and attentive. Only took about an hour. More

by FizzyPeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

August 16, 2025

Peyton my sales person was great to work with! He worked to get me the car I wanted.. More

by RD
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Stam
Aug 16, 2025 -

Heiser Ford Lincoln responded

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

August 11, 2025

I had appointment for “the works” oil change. I got nothing showing what was done. All I got was an estimate for charge to remove lug nut. I took my car to Firestone and they removed the lug n More

by emcneal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philip Stam
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Heiser Ford Lincoln responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

July 31, 2025

I was pleased with the friendly and quick service Yes I wud definitely let people know about the ford dealership More

by BB53206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhyaire Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Formico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

July 30, 2025

Not very attentive and responsive. I called left a message told me she was at lunch after I waited on hold for five minutes, phoned back said she was at lunch and she would call me whe More

by CSPRODUCTIONS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ellianna Haliga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Heiser Ford Lincoln responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time. Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

July 27, 2025

Had to wait 2 weeks for an appointment. Had to wait overnight for part. Then I had to call to find out my car was ready. The work on the car was satisfactory. The service I rate at 2. More

by swardell
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ellianna Haliga
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for bringing this to our attention. We're sorry you have experienced this. I have sent your feedback to the appropriate management in order to better our business and employees. In the meantime, please feel to reach out to our GM Chad Formico with your concerns by phone at 414-247-8831 or by email at Chad.formico@heiser.com.

July 25, 2025

It was an awesome smart experience. Loved every service rendered. The shuttle too was quite great More

by yommypro11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

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