Heiser Ford Lincoln - Service Center

Everyone was helpful, respectful and timely in helping me I was in and out quickly and David was very apologetic when there was more maintenance required than originally anticipated I was in and out quickly and David was very apologetic when there was more maintenance required than originally anticipated More

Good dealership it has been in the area for many years. They treat their customers fairly They treat their customers fairly More

Delivered the services that was promised. I would definitely recommend to friends and family.. I will definitely return if I need any other services. I would definitely recommend to friends and family.. I will definitely return if I need any other services. More

I only needed a headlight bulb and felt like I shoul have been in and out, and I was. ?? been in and out, and I was. ?? More

Very courteous and processional. Service was scheduled promptly. (Could have had my car washed though ) Service was scheduled promptly. (Could have had my car washed though ) More

Very Curtis,got me in on time of my appointment time,had me out in plenty of time to get my other appt me out in plenty of time to get my other appt More

Really pleased overall with the service experience. Service advisors are attentive and communicative, and the service technicians seem to be the best in the area based on going to just about every Ford Service advisors are attentive and communicative, and the service technicians seem to be the best in the area based on going to just about every Ford dealer in the Milwaukee area. More

My service experience was very poor. Twice Heiser ordered the wrong part. One of the associates hung up on my wife when she called. A third time they were scheduled to pick up my car Twice Heiser ordered the wrong part. One of the associates hung up on my wife when she called. A third time they were scheduled to pick up my car for a simple repair, they couldn’t get a loaner at the time they agreed. Will never use them again for service. More

Took two weeks to do a repair that should have only taken 1 or 2 days. Very little communication during the process. Also found my truck unlocked in the lot on a Wednesday night and left a message with the m 1 or 2 days. Very little communication during the process. Also found my truck unlocked in the lot on a Wednesday night and left a message with the manager and nothing. Then on Saturday talked with the sales manager about the issues and nothing. Because of this we decided to buy my son's car from Boucher Lincoln instead of at Heiser. More

Thank you to service mgr Dave and the body shop and Gary the rental car mgr the rental car mgr More