Heiser Ford Lincoln

Outstanding Customer Service ST Daniels, Kristina and Holly were all amazingly patient, professional and caring as I went through the buying process. Great customer service and sa ST Daniels, Kristina and Holly were all amazingly patient, professional and caring as I went through the buying process. Great customer service and satisfaction. Thanks More

Oil change As always the service was great. I waited in the lounge area and the work complete with a car wash in less than an hour. As always the service was great. I waited in the lounge area and the work complete with a car wash in less than an hour. More

Excellent Service Department They are always knowledgeable and friendly. They explain everything thoroughly and even make recommendations outside of their service department. Alwa They are always knowledgeable and friendly. They explain everything thoroughly and even make recommendations outside of their service department. Always enjoy my service. I bought my (used) vehicle from here too and have been coming to the service department ever since!! More

Dealer is fine, Ford credit sucks Well, getting the car was fine, but dealing with Ford is trash. After 3 weeks I’m still waiting for the refund of a lease payment. I know calendars ar Well, getting the car was fine, but dealing with Ford is trash. After 3 weeks I’m still waiting for the refund of a lease payment. I know calendars are difficult but one would think that a computer program would be able to integrate one and be able to distinguish the date when a car is returned to end the lease and another is picked up to start a new one. Ford: nah, we’ll just take your $ and hold on to it. More

Liftgate Repair Matt did a great job having the Service crew get to bottom of liftgate problem on 2015 MKC. Then repaired and relaced worn down battery. Well done! Matt did a great job having the Service crew get to bottom of liftgate problem on 2015 MKC. Then repaired and relaced worn down battery. Well done! More

Best dealership We were taken care off right away, agent we worked with was awesome and funny, all the process was smooth and well organized.Good Experience. We were taken care off right away, agent we worked with was awesome and funny, all the process was smooth and well organized.Good Experience. More

oil change was prompt and courteous,lov Oil change was prompt and courteous.Lincoln service great too picked up loaner car and brought mine back great! Saved me lots of time wonderful! Oil change was prompt and courteous.Lincoln service great too picked up loaner car and brought mine back great! Saved me lots of time wonderful! More

New Car This agent was so helpful for us. He has a good personality and good with customers. He checks up on us and update us when things are getting done. I This agent was so helpful for us. He has a good personality and good with customers. He checks up on us and update us when things are getting done. I will recommend him. More

Awesome! Had an amazing experience working with the people at Heiser. They made everything so easy and helped me pick the right car that fit me best. Would rec Had an amazing experience working with the people at Heiser. They made everything so easy and helped me pick the right car that fit me best. Would recommend this dealership to anyone. I’ll be back for my next car! More

What a joke Beth was the only reasonable one here, everything else is nothing but a joke. Don’t bother discussing things on phone, email or person unless your sig Beth was the only reasonable one here, everything else is nothing but a joke. Don’t bother discussing things on phone, email or person unless your signing everything that instant. They run you through loops, jack up their offeres all while trying to use scare tactics to force you into a bad deal. Losing a limb would be more fun then working with this place again More