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Heiser Ford Lincoln
Glendale, WI
1,789 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,789 reviews
June 16, 2019
Great service and saved me money Great service and saved me money. The Service associate was very helpful and explained everything very well. This was my first service experience at H Great service and saved me money. The Service associate was very helpful and explained everything very well. This was my first service experience at Heiser and I was pleased and had a very positive experience. I will return More
by PORTLAND36602
Verified CustomerEmployees Worked With
ST Daniels, Holly Thom, Kristina Beck
June 14, 2019
Great people and buying experience. Definitely a five-star dealership! Drove from another state to purchase a vehicle. From the first inquiries, Don was friendly, professional and return Definitely a five-star dealership! Drove from another state to purchase a vehicle. From the first inquiries, Don was friendly, professional and return calls promptly. The business Manager Kristina Beck was outstanding and arranged the best financing possible. Was the easiest and best experience in purchasing a vehicle. Will happily make the drive again to make my next purchase. More
by Steve64
Employees Worked With
Don Cooper, Kristina Beck
June 13, 2019
Lease Great lease and service like my new car hope to do more future business it was a great experience once a again looking forward to a great future Great lease and service like my new car hope to do more future business it was a great experience once a again looking forward to a great future More
by YOLANDAEASON47
Employees Worked With
Chris Meyer, Brandi Winfrey, Kristina Beck
June 13, 2019
Very responsive I needed a door handle fixed quickly. They were able to fit it in same day, and had it fixed correctly and quickly and kept me informed on progress I needed a door handle fixed quickly. They were able to fit it in same day, and had it fixed correctly and quickly and kept me informed on progress More
by CPGTIMB
Employees Worked With
JT in service? , Terrance Anderson
June 13, 2019
Why I chose Heiser I had shopped three dealerships, all had vehicles that I liked. I returned to Heiser for one reason my salesperson Mark Brosseau. Mark just came acr I had shopped three dealerships, all had vehicles that I liked. I returned to Heiser for one reason my salesperson Mark Brosseau. Mark just came across as deeply caring about the customer. He spent hours with me explaining the functions of the vehicle. Following up on his word, just being genuine thats Mark. I did not get the same feeling at the other dealerships I visited. More
by Rick
Employees Worked With
Mark Brosseau, Holly Thom, Kristina Beck
June 13, 2019
I GOT THE VEHICLE I WANTED I got the vehicle I wanted but I am started to see a few things that need to be repaired. Overall I am happy but I need to take my vehicle back in for I got the vehicle I wanted but I am started to see a few things that need to be repaired. Overall I am happy but I need to take my vehicle back in for servicing.. More
by RMTURNER16
Employees Worked With
Griff Dixon
June 13, 2019
New lease The staff was wonderful, very professional, and courteous. I Love my new car. This is a miracle as I am a previous Cadillac owner. I also am very ple The staff was wonderful, very professional, and courteous. I Love my new car. This is a miracle as I am a previous Cadillac owner. I also am very pleased with the service that is provided with the pick up and delivery service. More
by JUDYANN8078
Employees Worked With
Dave Vajgrt, Kristina Beck
June 12, 2019
Great experience From the minute i received a text from Beth to ask about setting up an appointment as a result of my online inquiry to the minute I drove off in my ne From the minute i received a text from Beth to ask about setting up an appointment as a result of my online inquiry to the minute I drove off in my new vehicle...it was an exceptional experience. Jaman listened to me and respected the fact that I had done my research and wasn’t interested in anything except what I knew I wanted. He was able to find me the vehicle I needed at the price I needed with minimal haggling. They set everything up in the vehicle for me (phone connected, blue tooth, app installed, etc) and were genuinely excited for me. I would highly recommend Heiser and especially Jaman! More
by DANICAJ77
Employees Worked With
There was a wonderful salesman who assisted with the hooking up of the app, iPhone connection, etc. Very tall gentleman who was so kind and maybe sat a couple desks behind Jaman. , Jamen Jackson, Beth DeBord, Kristina Beck
June 11, 2019
All fixed! Terry in service was great; good communication skills and personable. He had to order a part so I came in a second time and everything got done quick Terry in service was great; good communication skills and personable. He had to order a part so I came in a second time and everything got done quickly and professionally. Thank you so much! I’ve had nothing but good experiences with your service department. More
by Audra
Employees Worked With
Terrance Anderson
June 11, 2019
Riding in Style! People often ask me why I drive from south of Chicago to Milwaukee to purchase my vehicles. I've owned five vehicles in 38 years and three of them hav People often ask me why I drive from south of Chicago to Milwaukee to purchase my vehicles. I've owned five vehicles in 38 years and three of them have come from Heiser because of Chris Meyer. I trust him. It makes a huge difference. No haggling. No buyer's remorse. A level of discretionary effort that exemplifies professionalism, pride in what he does, and care for the customer's needs. It's apparent that his modeling good behavior is paying off because Holly handled my documents and finance work, and she was outstanding and efficient. I even want to give kudos to Brandi Winfrey for helping me get my vehicle programmed. He stepped in to help everything go quickly and smoothly. I had an early afternoon appointment back in Chicago and everyone was working to be sure I made the meeting. Finally, I always appreciate Chris' follow-up calls. This time, I got one during the drive back to Chicagoland to say "thank you" and to see how I was enjoying the ride in my MKZ. The next was a day or so later, just to "check-in" to see if things were going well and if I had any questions. Good service is worth the drive every time. I made it back for my afternoon meeting in Chicago. Thanks to everyone at Heiser for another stellar experience. Dr. Lisa Summerour More
by LISA.SUMMEROUR
Employees Worked With
Chris Meyer, Brandi Winfrey, Holly Thom
