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Heiser Ford Lincoln
Glendale, WI
1,724 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,724 reviews
August 07, 2019
Great service at Heiser I really like the people at Heiser from the concierge service to their service work, they never disappoint. We’ve been getting outs cars from Heiser I really like the people at Heiser from the concierge service to their service work, they never disappoint. We’ve been getting outs cars from Heiser for years. More
by MsLucy
Verified CustomerEmployees Worked With
Dick the concierge and the service people, Chris Meyer
August 06, 2019
The good & the not quite. The service provided was top notch. The offered pick up and delivery not so much. The pickup at my home was more tan an hour latter then sche The service provided was top notch. The offered pick up and delivery not so much. The pickup at my home was more tan an hour latter then scheduled. Only occurred with the the assistance of the service manager. More
by DROBINSON1424
Employees Worked With
Name unknown.
August 05, 2019
helpful Was very helpful in explaining things I didn't understand that needed maintenance on my vehicle It was nice that he explained that to me.. Was very helpful in explaining things I didn't understand that needed maintenance on my vehicle It was nice that he explained that to me.. More
by AUNTYNINA
Employees Worked With
Terrance Anderson
August 04, 2019
Car repair J.T. Was very helpful in getting my repairs fixed and went above to help slight inconvenience that I experienced. I will be back for service. J.T. Was very helpful in getting my repairs fixed and went above to help slight inconvenience that I experienced. I will be back for service. More
by VARVEGAS
Employees Worked With
JT
July 29, 2019
Heavy Repair & Electrical Actuators JT .Owen Started Process With Securing A Loaner Escape With Rob J. Approval. Matt Pulaski Then Updated Me With Timely Data Regarding Servicing Vehicl JT .Owen Started Process With Securing A Loaner Escape With Rob J. Approval. Matt Pulaski Then Updated Me With Timely Data Regarding Servicing Vehicle; Very Helpful. Dan Kane Is One Outstanding Individual!; Extremely Knowledgeable & Always Helpful Until The Job Is Completed! The Heiser Group Is Fortunate To Have Him! Rob J. Finished The Deal With A Wash; Vac.; & Wax Job On The Taurus Wagon. Nicely Done. Hatch Actuator Is Obsolete Due To Age Of Vehicle; Couldn't Fix It. Otherwise Pleased. Je. More
by EMMERICHJS
Employees Worked With
Mike Lavin
July 28, 2019
Friendly and polite. The work was done in a timely manner. The employees were polite and friendly. My car was washed and given a very good inspection of all major componen The work was done in a timely manner. The employees were polite and friendly. My car was washed and given a very good inspection of all major components. More
by SPONHOLZ110
July 26, 2019
Regular Service Maintenance The Service is good, I only have problems with the desk workers. Have to ask for a car wash every time instead of them just doing it. The Service is good, I only have problems with the desk workers. Have to ask for a car wash every time instead of them just doing it. More
by SMCGHEE0
Employees Worked With
Express service advisor
July 25, 2019
very good experience,very professional The whole process from selecting vehicle,agreeing on price,and taking delivery was a good experience.Communication is a key element and Hutch kept m The whole process from selecting vehicle,agreeing on price,and taking delivery was a good experience.Communication is a key element and Hutch kept me informed from start to finish More
by Raptor11
Employees Worked With
July 25, 2019
A new kind of experience on purchasing a vehicle They were kind, generous, personable, and accommodating. We were coming from out of state - they had all the paperwork ready prior to to the arrival. They were kind, generous, personable, and accommodating. We were coming from out of state - they had all the paperwork ready prior to to the arrival. Did I mention they stayed open late also they even referred us to a tasty burger place. since we were hungry. The kids loved it. The whole process from trade-in to signing all the paperwork went very smoothly. More
by SS
Employees Worked With
Mark Brosseau, Kristina Beck
July 23, 2019
Low pressure sales What I liked most is that there was NO pressure during the buying process, or during the interaction with the finance lady. Fastest sale ever! What I liked most is that there was NO pressure during the buying process, or during the interaction with the finance lady. Fastest sale ever! More
by brittlaz
