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Heiser Ford Lincoln
Glendale, WI
1,724 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,724 reviews
August 13, 2019
Slow The process is long. Particularly when you've mad an appointment. You are told a half hour, but rarely get out under an hour and a half. Been through The process is long. Particularly when you've mad an appointment. You are told a half hour, but rarely get out under an hour and a half. Been through this 3 times now (lease vehicle standard check-up part of the agreement) with a lease vehicle. Bring something to read or work on. Very pleasant staff, but no sense of others (customers?) time. More
by JUBOB
Verified CustomerEmployees Worked With
Don't believe Terence was the one who handled it this time. He was the previous, Terrance Anderson
August 13, 2019
honest and good service I've visited other local dealers for services and so far Heiser ford Lincoln provided better service. The only challenge was that it took to long to s I've visited other local dealers for services and so far Heiser ford Lincoln provided better service. The only challenge was that it took to long to schedule an appointment which was fustrating. More
by Paynejp25
Employees Worked With
can't remember the name
August 12, 2019
We'll never go anywhere else! We've unfortunately had two cars totaled this summer and were not expecting to buy new cars. Pat made the process as painless as possible both times a We've unfortunately had two cars totaled this summer and were not expecting to buy new cars. Pat made the process as painless as possible both times and Kristina from finance is super nice. We were never pushed into spending more than we planned to. We will never go anywhere else to buy a car! More
by COCONNOR2
Employees Worked With
Pat Cardinal, Kristina Beck
August 12, 2019
Awesome The staff were friendly and the service was great and the entire experience did not take long at all. I really appreciate the deal I received. The staff were friendly and the service was great and the entire experience did not take long at all. I really appreciate the deal I received. More
by HOWARD41
Employees Worked With
Pat Cardinal, Holly Thom
August 11, 2019
Always get an honest answer about maintenance The service team provides an honest assessment and only does the work required. They also provide options for service that must be done immediately a The service team provides an honest assessment and only does the work required. They also provide options for service that must be done immediately and what can be deferred. More
by Chris H
Employees Worked With
Terrance Anderson
August 11, 2019
Recall The service is great the people & staff are so humble & concerned about your needs. My experience was a recall, which I needed a loaner car which for The service is great the people & staff are so humble & concerned about your needs. My experience was a recall, which I needed a loaner car which ford provided the transaction was soo smooth… look bottom line I love this place & would recommend More
by TCROWDER1296
Employees Worked With
Pat Cardinal, Mike Lavin, Holly Thom, Samantha Calmes
August 10, 2019
Great experience It was refreshing to work with an honest salesman. Hutch made me feel at ease with my new car purchase & Brandi Winfrey the technology part. It was refreshing to work with an honest salesman. Hutch made me feel at ease with my new car purchase & Brandi Winfrey the technology part. More
by lwick
August 09, 2019
Overall Pleasant Experience From start to finish my experience at Glendale Heiser Ford Lincoln was a great one. Pat Cardinal was a terrific and honest salesman who showed great a From start to finish my experience at Glendale Heiser Ford Lincoln was a great one. Pat Cardinal was a terrific and honest salesman who showed great attention to each detail in the car-buying process. Would shop there again. More
by jay
Employees Worked With
Pat Cardinal, Holly Thom
August 08, 2019
Ranger purchase made easy As everyone knows buying a vehicle is alot more complicated than buying a loaf of bread.Hutch was very helpful and informative walking us thru the As everyone knows buying a vehicle is alot more complicated than buying a loaf of bread.Hutch was very helpful and informative walking us thru the entire process More
by Raptor11
Employees Worked With
August 07, 2019
Best vehicle buying experience ever! My visit to Heiser Ford Lincoln was that good! My wife and I were introduced to Jamen Jackson and this Best Ever experience began. Jamen is an up fro My visit to Heiser Ford Lincoln was that good! My wife and I were introduced to Jamen Jackson and this Best Ever experience began. Jamen is an up front individual. His integrity and knowledge of product was evident immediately. This level of professionalism flowed into the finance dept. This was truly a "Feel Good" Purchase without ANY of the negatives!! Bravo Zulu to the staff we had contact with!! More
by MLIBBIN
Employees Worked With
Jamen Jackson, Kristina Beck
