Heiser Ford Lincoln

Great Experience I recently had the privilege of purchasing a new truck. The process was seamless, the staff made me feel like a customer and not another "number". Fro I recently had the privilege of purchasing a new truck. The process was seamless, the staff made me feel like a customer and not another "number". From leadership to service, I was not disappointed. Thank you Heiser for putting your customers first and displaying exceptional customer care. More

fantastic help they new just what I wanted Great service great people thank you very much found the car that I was looking for and the price was within my budget all the people involved with th Great service great people thank you very much found the car that I was looking for and the price was within my budget all the people involved with the sale of this car was very professional, informative, and new what they needed to do to put me in this car thanks again Rich More

Great service Had a very good experience with the cars recalls. They gave me what I needed while they worked on my vehicle. I would go back there. Had a very good experience with the cars recalls. They gave me what I needed while they worked on my vehicle. I would go back there. More

Great advisor help The Service Advisor, Terry Anderson, provided an accurate assessment of the repair needed. The cost and time frame to provide the fix was right on. The Service Advisor, Terry Anderson, provided an accurate assessment of the repair needed. The cost and time frame to provide the fix was right on. The quality of the repair was excellent and my overall impression of the Service Department remained at a high level. More

Work Service Experience Ever My 2012 Ford Escape spent a total of 19 days in the service department for A/C repair. After spending $1400, it was deemed the vehicle would need a “p My 2012 Ford Escape spent a total of 19 days in the service department for A/C repair. After spending $1400, it was deemed the vehicle would need a “phase 2” repair for an additional $1600....without guaranteed success. In the mean time, our bike rack (and my husband’s bike) we subsequently broken by your employees and we were never reimbursed as promised. I was sent on my way with my broken vehicle, damaged personal property, and a $1400 repair bill with nothing to show. This was the worst customer service experience my husband and I have ever experienced and we’re both faithful Ford owners perhaps until now. More

Pat Cardinal Review I leased my 2016 Lincoln MKZ and ultimately purchased the vehicle with the help of Pat Cardinal at Heiser. Pat was a fantastic resource and partner th I leased my 2016 Lincoln MKZ and ultimately purchased the vehicle with the help of Pat Cardinal at Heiser. Pat was a fantastic resource and partner throughout the whole process. He always had my best interests in mind, always made himself available, and explained everything to me very clearly. When it came time to purchase the vehicle, Kristina in finance was also very helpful and professional throughout the purchasing process. I would highly recommend working with Pat and Kristina if you're in the market to lease or purchase a new vehicle. Thank again, Pat and Kristina! Dave Parks More

Fiesta Battery Very fast replacement of a dead battery. Out in minutes! Thank you for getting me in and out so quickly. Great waiting room as well! Very fast replacement of a dead battery. Out in minutes! Thank you for getting me in and out so quickly. Great waiting room as well! More

Well done. I have nothing but good things to say about heiser fords service department I've been going to them for years and I've always got good reliable servic I have nothing but good things to say about heiser fords service department I've been going to them for years and I've always got good reliable service on my vehicles. More

Top rated service I been going to heiser for about 15 years and I haven’t had but 1 issue with them. So I think that very good for all the time that I have been using t I been going to heiser for about 15 years and I haven’t had but 1 issue with them. So I think that very good for all the time that I have been using them More

wonderful experience I had Hutch as my sales person. He was very patient with me trying to learn the various features in the car. He went over it at least three times and I had Hutch as my sales person. He was very patient with me trying to learn the various features in the car. He went over it at least three times and was glad to do it each time. He also told me to come back if I need additional assistance. However, I will be going back to see how to set the code to get into the car in case I leave the keys on the seat. Great experience and will recommend Heiser to others. More