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Heiser Chevrolet of West Bend
West Bend, WI
1,500 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 1,500 reviews
February 21, 2025
Had a good experience at Heiser Chevrolet. Very pleased with my new EV Equinox. Staff was professional throughout the process. Very pleased with my new EV Equinox. Staff was professional throughout the process. More
by gibmathster
Verified Customer
February 20, 2025
Got us in and out quickly. Thanks Took it in for oil change and tire rotation. Service kept us informed. Thanks Took it in for oil change and tire rotation. Service kept us informed. More
by jaycheryl5
February 19, 2025
My oil change was done in a timely fashion. Technician was courteous and paid extra attention to cleaning my inside windshield due to Mt painful elbow. Technician was courteous and paid extra attention to cleaning my inside windshield due to Mt painful elbow. More
by CHRISCLAVETTE
February 17, 2025
Service was good but they didn't call me when the car was ready. I waited till 4:45 for a call. I called, and they said it was ready. Consequently, it was a late pickup. ready. I waited till 4:45 for a call. I called, and they said it was ready. Consequently, it was a late pickup. More
by Tgvlweis
February 16, 2025
Was the best car buying experience I have ever had; never once did I feel any pressure to make the purchase. Thank you. once did I feel any pressure to make the purchase. Thank you. More
by mikemarks0
Employees Worked With
February 15, 2025
Liam and Matt did an awesome job, we’re super friendly, and really went above and beyond beyond. and really went above and beyond beyond. More
by joshua.tucker.r
February 13, 2025
My experience with buying my pacifica started with an appointment to see the van. After a 45 min drive to see the vehicle, it could not be found. An offer was made to fill the gas tank {driving a car tha appointment to see the van. After a 45 min drive to see the vehicle, it could not be found. An offer was made to fill the gas tank {driving a car that gets 32 mpg} I declined. I was told that when it was found they would let me know. Then a few days later I found it online again and decided to make another appointment. The woman on the phone recognized my name and said arrangements could be made for me to test drive at the west allis location. After test drive I agreed to buy the car as I had already had financing worked out with my bank. After telling Charlie the sales guy I had financing through my bank, and I needed the contract to give to my bank a financial person was brought out who said they work with my bank and that I could finance it there. I declined because I was already approved for my loan. At this point I was told doing it that way would delay how long it would take me to get my van. That was fine to me. An appointment was made to meet and drop check for car, the salesman was late. I have never in my life tried to buy a vehicle where it seemed as if they didn't want to sell me the car. More
by ed.bieniek
Employees Worked With
February 13, 2025
After another shop botched a rear brake job on my 2014 Volt, they had it towed to Heiser. Heiser diagnosed the problem as a a failed electronic brake control module and brake pressure modular valve and qu Volt, they had it towed to Heiser. Heiser diagnosed the problem as a a failed electronic brake control module and brake pressure modular valve and quoted a price of over $2000. After taking it to another GM dealer they correctly diagnosed the problem and were able to resolve the issue by reprogramming/relearning the brake control module. No parts needed to be replaced. More
by LUBBENSR
Employees Worked With
I did not work directly with the service department since Mavis had the vehicle towed to Heiser.
February 13, 2025
Terrible customer service experience - did not help his new employee fumble through taking my car in, my service item was never fixed, did not call to let us know the car was done and was extremely rude - new employee fumble through taking my car in, my service item was never fixed, did not call to let us know the car was done and was extremely rude - Heiser dropping the ball again! More
by tdgahlman1
Employees Worked With
February 12, 2025
Great service always professional attitude. And willing to answer any questions.And try to work with my schedule for service. And willing to answer any questions.And try to work with my schedule for service. More
by hdtophat
