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Heiser Chevrolet of West Bend

West Bend, WI

4.3
1,499 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,499 reviews

March 03, 2025

HEISER was a super place to shop for our replacement car! We had an awesome sales person who was focused on helping us find and learn everything about the automobile we chose Thank you Heiser! More

by bjmw204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Konik
Mar 05, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for your review. We appreciate your business. Happy driving!

February 28, 2025

Heiser employees were polite and easy to work with. They went the extra miles to deliver our vehicle when it wasn't ready for pick up when scheduled. More

by lvixmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
Mar 05, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad to hear you had a positive experience with Heiser Chevrolet Cadillac. Thank you for your business. Happy driving!

February 28, 2025

They installed the wrong wipers on my car which had to be replaced and then wanted to charge me for their xxxx up More

by dahmkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William (Liam) Dooley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for providing this valuable feedback. We want to apologize that you had a negative experience at Heiser Chevrolet. We would love the opportunity to discuss your experience further and clear up any issues if we can. If you could please reach out to us directly and let us know the best way to get in contact with you, we will reach out. Brian Crandall Sales Director / General Manager bcrandall@heiser.com

February 27, 2025

Sherry was great to work with and very helpful. I would definitely buy another car from her. More

by tbiever483
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Leinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Konek
Mar 05, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for your 5 star review! We are so glad you had a positive experience with Sherry at Heiser Chevrolet Cadillac. We look forward to working with you again in the future. Happy driving!

February 26, 2025

I called to make an appointment for an oil change and tire rotation. When I did, the nice woman informed me of a $20 coupon on the website and that I could just show it when I arrived at my appointment. More

by scherrma
Recommend Dealer
No
Employees Worked With
Don’t know
Feb 26, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We apologize that you had a negative experience at Heiser Chevrolet Cadillac. Your feedback is very important to us. This review has been sent to the appropriate management in an effort to better our business and employees. If possible, we'd love the opportunity to discuss your experience further and hopefully, make things right. Please contact us directly and let us know the best way to contact you and we will reach out. Brian Crandall Sales Director / General Manager bcrandall@heiser.com

February 26, 2025

Very proactive about reaching out to answer questions regarding a car model that wasn't fully in production yet. More

by vz
Recommend Dealer
Yes
Employees Worked With
Sherry Konek, Tim Robinson
Mar 05, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for your review. We are always here to answer questions that customers have. We look forward to working with you again in the future.

February 23, 2025

I like going there for my vehicles. They are super fast and get the job done! More

by MSPENNER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Gengler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Rasmussen
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nowak, Jim Johnson, Sue Schneider
Mar 05, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad you had a positive experience at Heiser Chevrolet Cadillac. Thank you for your business.

February 22, 2025

Very prompt and good service. Employees very polite and knowledgeable. Waiting area clean and has coffee and treats available. More

by JOSANFORD3820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

No problem scheduling service work. . The team was very professional, it's a joy working with the Heiser Group !! More

by kieffer.tim22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Had a good experience at Heiser Chevrolet. Very pleased with my new EV Equinox. Staff was professional throughout the process. More

by gibmathster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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