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Heiser Chevrolet of West Bend

West Bend, WI

4.3
1,501 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,501 reviews

October 09, 2024

Heiser does an excellent job helping us maintain our vehicle for the past 10 years. Winston was great at helping us get it all completed. Dominic gave me a ride home and to pick up my vehicle. He is More

by Steve09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic the courtesy driver
Oct 10, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 09, 2024

Very friendly, nice and personable. They listen and try to resolve problems. I feel heard. More

by R.L.MEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 07, 2024

I came in for some work and found two screws just below my windshield. I brought them back and was told that they were extra screws that came with the new part. Unfortunately, that was a lie. I have photog More

by DSGOEDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Heimerl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of mechanics name
Oct 07, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Brian Crandall by email at bcrandall@heiser.com so we can better understand what happened during your experience.

October 02, 2024

Just fine. No complaints because not very in need of 2012 traverse that was certifyified car tat has served me exceptionally well. More

by DDRICKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
William (Liam) Dooley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 29, 2024

The dealership has very polite and knowledgeable vemolyees. The waiting room is very comfortable with a TV and easy chairs. More

by Jpdorn1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 28, 2024

Everyone at Heiser was eager to be helpful and provided a first-rate experience. The service advisor, service manager, technician, and courtesy driver were all great. More

by BARKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Myszka
Sep 30, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 20, 2024

Resolved issue with radio system with a simple software upgrade. Truck is under warranty and they did not try to upsell anything which is greatly appreciated More

by csommerfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 18, 2024

Cesar and Tim were very friendly, kind and professional. It was a pleasure working with them. More

by djsauser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Robinson
Sep 18, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 16, 2024

We enjoyed working with Sherry. She answered all are questions. She showed us everything in the car that we needed to know. Thank you everyone at Heiser Chevy. More

by pwolffy.59.59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherry Konek, Ryan Granzow
Sep 18, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Sherry was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

September 15, 2024

The staff was great, specially Leigh, our sales associate. Everyone seemed to genuinely care about our lease. More

by malazanfit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Granzow
Sep 16, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Leigh was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

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