Heiser Chevrolet of West Bend

Working Cesar and Heiser was a great experience. Low pressure sales approach I would definitely refer Cesar and Heiser for your next Chevrolet in West Bend Low pressure sales approach I would definitely refer Cesar and Heiser for your next Chevrolet in West Bend More

went in for a small oil leak, drop my truck off in the morning. got a call back at the end of day. the bill would be $3,215.78 for rear mail seal. then possible crank seal and oil seperater. wont know un morning. got a call back at the end of day. the bill would be $3,215.78 for rear mail seal. then possible crank seal and oil seperater. wont know untill they take off the transmission. the rear main seal by the book is rated at 10 hrs. they wrote on the bill 12.5 hrs. hourly rate 222 dollars an hour. called two chevy dealers 180 and 160 for there rate. I went back in talked to service manager was told these other dealers just want the work. They said because it couldnt be done straight thru thats why there rate was higher? But there is a special camera that can be used to see the oil seperater dont need to remove the transmission. got my truck back from a reputable service center was just the oil seperater 1100 dollars. oh, and I receive an e-mail from heiser chevy to test drive a ev truck and tell them what I think of it and then I would receive 50% off my next service appointment. No pressure, no purchase. came from brian crandall general manager. called and called never no call back. went in to find out about it. they all acted like they new nothing about it showed my e-mail. they acted like we dont know whats up. two days later no word from brian. no disclaimer write but they said there is one, no coupon, nothing. brian said he would give me a 50 dollar coupon. never got. Anything to get you in I think they should be held accountable for this e-mail. More

My husband and I were happy with how helpful and kind Ceasar is.Thank you Ceasar is.Thank you More

My wife and I Love Cesar, we have bought our last 4 cars from him! The service team is always great, never had any issues. from him! The service team is always great, never had any issues. More

Great response from their service dept. polite and reasonable costs for provided service. Gave ride back to my house until ready. polite and reasonable costs for provided service. Gave ride back to my house until ready. More

People are very nice to work with very helpful repair work is done on a timely manner work is done on a timely manner More

Worked out great. Brent gave us extra time to explain the vehicle a couple days after we got the car Brent gave us extra time to explain the vehicle a couple days after we got the car More

Extremly friendly and professional and just all around knowledgeable and did great work and made me feel comfortable knowledgeable and did great work and made me feel comfortable More

Certified Used Cadillac delivered with 43% oil life, windshield washer fluid empty and rear passenger tire at 33psi. Super disappointing. windshield washer fluid empty and rear passenger tire at 33psi. Super disappointing. More

Ryan was nice and personable. We had visited other dealerships and came back as we felt like he was more honest and trustworthy verses our other experiences. We had visited other dealerships and came back as we felt like he was more honest and trustworthy verses our other experiences. More