Heiser Chevrolet

Service department is really friendly and reliable finance department was very helpful explaining all the warranties finance department was very helpful explaining all the warranties More

I did this already can’t remember what I wrote it was excellent as was my service and customer support at Heiser Chevrolet excellent as was my service and customer support at Heiser Chevrolet More

We have had our chevy hhr in for the same problem 3 times. Today the car doesn't start again after we have only had it back for 2 days and they had it for 7 days. Same problem, no solution. We paid 900 times. Today the car doesn't start again after we have only had it back for 2 days and they had it for 7 days. Same problem, no solution. We paid 900 dollars to replace the bcm. We paid another 1400 dollars to replace the fuel lines while it was there. 2300 dollars, about 15 days in the service center at heiser chevrolet over the last month and still no resolution. I'm very disappointed, frustrated, and angry More

On August 9th 2024 we came in for a new car and Greg was amazing and helped us get our dream car and it was a 2021 Chevy equinox and we love it so much and thanks again to Greg he goes beyond to help his cu amazing and helped us get our dream car and it was a 2021 Chevy equinox and we love it so much and thanks again to Greg he goes beyond to help his customers out if I can give 10 stars or more he deserves it More

Rude customer service from the service department. The appointments do not match the actual availability for service and no one calls to tell you they need to reschedule. Poor communication on status The appointments do not match the actual availability for service and no one calls to tell you they need to reschedule. Poor communication on status of vehicle while being serviced. More

Ok why make 15 word min that's xx xx xx xx xx xx enough More

Brought in our work van for 3rd attempt at fixing a sensor. Appointment was on Monday. By Wednesday I had not heard anything and called the service department. On Wednesday it took for me calling from sensor. Appointment was on Monday. By Wednesday I had not heard anything and called the service department. On Wednesday it took for me calling from 8am until 3pm to get told the van hadn’t even been looked at until Wednesday afternoon. My appointment was for Monday. When asked why it hadn’t been looked at “we’re busy” was the generic response. I left voicemails on the service managers voicemail, the dealership general manager, as well as several verbal messages with people who answered the phone in the service department but couldn’t provide an answer. Very unprofessional and will definitely NOT be back… More

The service department staff, front desk and Chuck and the mechanics took great care of me and my 1999 Chevy Astro Hightop with top notch care, to the Nines, (or should I say 1999s!) the mechanics took great care of me and my 1999 Chevy Astro Hightop with top notch care, to the Nines, (or should I say 1999s!) More

Everyone treats the client very well. Especially in service Dept. and the Finance Office. Brad & Brian are awesome Especially in service Dept. and the Finance Office. Brad & Brian are awesome More

Love the people at this dealership. Everyone is friendly and helpful. From service to parts to sales everyone is there to help. Everyone is friendly and helpful. From service to parts to sales everyone is there to help. More