Heiser Chevrolet

Great Staff. Always treated respectfully and fairly by the Heiser Service Staff. They are top notch as far as I am concerned. Very knowledgeable and efficient. Always treated respectfully and fairly by the Heiser Service Staff. They are top notch as far as I am concerned. Very knowledgeable and efficient. More

Was t really informed to what was going on. I had to ask all the time. Not one update, disappointed. Wasted a whole day there when it was supposed to be around 3 hrs. And in the waiting room I had to ask all the time. Not one update, disappointed. Wasted a whole day there when it was supposed to be around 3 hrs. And in the waiting room, I got a cup of coffee and had ants in my cup. Told the receptionist and they didn’t even go check. The really got me going. I think someone should have checked. But nothing like nothing ever happened. I was going to upgrade my vehicle there. But won’t go there again. Disappointed customer More

Had oil change done and overall satisfied, but did notice after getting home noticed that there were greasy hand prints on both of my front quarter panels. While it is a minor issue, I feel that anyone's ve after getting home noticed that there were greasy hand prints on both of my front quarter panels. While it is a minor issue, I feel that anyone's vehicle should come back in the same condition as it was when given to dealership. More

On time appointment. .....oil change took a little longer than expected/past experience.. I guess xxxx happens. A plus for this location is that Oscar's Frozen Custard is .....oil change took a little longer than expected/past experience.. I guess xxxx happens. A plus for this location is that Oscar's Frozen Custard is just a short walk away. More

It took me over 2 hours for an oil change and tire rotation and no communication with the slow service that was going on! I would have dropped off my car and went to work if I knew that. Thanks for co rotation and no communication with the slow service that was going on! I would have dropped off my car and went to work if I knew that. Thanks for costing me my time and money. I’m looking to buy a new car and I’m not going to use Heiser. Sorry but your dealership has gotten worse over the last 10 years. More

Service was quicker then expected. Always in and out when service is scheduled. Very pleased with service center. Always in and out when service is scheduled. Very pleased with service center. More

car was into the body shop for a left rear mirror replacement and had exceptional treatment by Andy replacement and had exceptional treatment by Andy More

Great place to do business with friendly staff very helpful good products and good pricess helpful good products and good pricess More

Steven was patient, no pressure tactics, and always willing to follow up if he didn’t know the answer willing to follow up if he didn’t know the answer More

My last visit was fine, but since I bought my Malibu back in 2018 I have had more then a few issues with my car. Everytime I brought an issue to upper management via a service person,email or a personal phon in 2018 I have had more then a few issues with my car. Everytime I brought an issue to upper management via a service person,email or a personal phone call I would never get a response. So now that my oil change service contract is up, I will be going elsewhere to get my car serviced. More