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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,122 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,122 reviews

October 24, 2023

No multi point inspection, and higher price than my last oil change at this location. Most of the workers attitudes seemed to have taken a step back. Very short with customers. More

by kloid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta
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Oct 30, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

October 24, 2023

I asked them to check the air pressure in my tires since they were low according to the driver information center. When I got home they were still 5 or 6 lbs low. Had to make a trip to the gas station. More

by BANDITCALHOUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Oct 30, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

October 24, 2023

To me they’ll always be one of the best I’ve ever done business with and I would refer any and all my friends to go there if they are in the market for a new or used vehicle. More

by bonwege38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 23, 2023

Always does a good job taking care of what I ask for , very friendly always . More

by T24STANISLAWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Oct 30, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 22, 2023

I thought a car wash came with service. Maybe I heard wrong. It would be nice if there was this service. More

by KORYBETH316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Shulta
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Oct 23, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

October 21, 2023

Fridays are always reason to take off from the long haul of weekdays of dedicated labor. I saw the car waiting in the lot outside. The clerks managed to find the key and not forget their last customer fro More

by RLAMBRECHT26
Recommend Dealer
Yes
Employees Worked With
Samantha Calmes, Service Team, PJ Geboy
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Oct 23, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime please call our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

Oct 23, 2023 -

RLAMBRECHT26 responded

Thanks for making the radio work again. There must be a lot done remotely these days. Everything seems to be in good order now. Have a good day.

October 20, 2023

Rick is a master mechanic and is truly great at what he does. Thank you. More

by Jeff Dragan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Keith Jacobsen
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Oct 20, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 20, 2023

The service was fast, effective, and complete. Would highly recommend this service site to any potential customers. More

by eric f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen, Ryan Koch, Asha McDaniel, Hadeel Abujaber
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Oct 20, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 20, 2023

I have placed quite a few calls to Cindy, the new service manager. I have left messages in her voice mail requesting a time when I could come in and we could go over the service done on my 2009 Trailblazer. More

by LNEDVED0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindy, new service manager.
Report | Print
Oct 23, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

October 19, 2023

Everyone was Extremely Helpful and Professional with Me it made me feel comfortable and able to Trust that I was getting the Best Deal. David Sheppard even went the extra mile by programing my phone and sh More

by daled1961dd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Ann Scaffidi
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Oct 20, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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