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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,018 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,018 reviews

November 21, 2023

The service was great and so was my trip to home and back. The work was done in a timely manner. More

by SINGLEFILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Schallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Asha McDaniel
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Nov 22, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 21, 2023

Awesome service! !! My vehicle was picked up from my job, serviced and returned before the end of my shift!! More

by avacherry54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha McDaniel
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Nov 22, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 19, 2023

I always service my 2016 Chevy Equinox at Heiser Chevrolet and normally I would rate it 5 stars, but this last visit I had a uncomfortable experience. I was scheduled for an oil change and when the More

by RUTHIEPALACIO41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Hadeel Abujaber
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Nov 20, 2023 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-546-8850 cindy.robinson@heiser.com

November 19, 2023

Good sales staff , pleased with purchase Good service department however I had to wait 2 hours for an oil change ! More

by dclark062
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
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Nov 20, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

November 18, 2023

The guys were very personable with us explaining the vehicle setting up the vehicle for my wife will definitely be going there for her next car More

by dwesley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee
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Nov 20, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 15, 2023

The service department is terrible. For the amount of money that I spent on repairs you would think customer service would be priority. Not in this case. Heiser service department use t More

by live-connec22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Team
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Nov 20, 2023 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

November 14, 2023

Beet sales person you could ever ask ! He make sure me and my family understood everything before sending us home, very well knowledge with vehicle and help us explain more than what i kn More

by naseem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee
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Nov 17, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 13, 2023

I can count on thos dealership to get the job done right the first time with professionalism More

by GENA2LOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Nov 13, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 13, 2023

When I showed up for oil change, 4 new tires, and front end alignment I was told I was not on the schedule. They work was completed by end of day. I was quoted approx 2500 of additional repairs needed. I More

by APT54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
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Nov 20, 2023 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-546-8850 cindy.robinson@heiser.com

November 13, 2023

Great place friendly environment fast service location is ot that far easy to get to More

by payasoflores.mf391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Nov 20, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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