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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,018 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,018 reviews

January 27, 2024

Very good about recognizing what I wanted. Showed me quality products. Provided me with the car I wanted. More

by kennethbellford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee, Will Darden
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Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 27, 2024

She had an attitude of being short and unfriendly as if she was working all day and I encountered her after a rude customer. No professionalism. More

by LILROGERS32
Recommend Dealer
No
Employees Worked With
Woman at the desk was very rude e
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Jan 31, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

January 24, 2024

Sales, finance & service was ? ????????? We appreciated the kindness, follow thru and thoroughness of everyone we dealt with. Thank you More

by gripofgrace
Recommend Dealer
Yes
Employees Worked With
Greg
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Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 19, 2024

Car was fixed in a timely manner and the ladies in the service department did an excellent job being patient with me and answering all my questions. I felt very taken care of through a stressful time. More

by NCITHIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy, Asha McDaniel
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Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 17, 2024

Found problem quickly, called me with price to fix it and made repairs the same day More

by rhlvhuntngame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
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Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 17, 2024

First time I went there they said my broken rear windshield wiper wasnt covered under warranty, went somewhere else and it was covered. Next time they tried charging me for an oil change when I spec More

by brendan.hausch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta, Asha McDaniel
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Feb 12, 2024 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

January 17, 2024

Very good buying experience. David is respectful, professional and nice to talked to. I recommend this dealership! More

by gouignar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee
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Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 17, 2024

Everyone is very respectful to the customer Great dealership to do business with You won’t be disappointed !!! More

by bj53226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 17, 2024

My Suburban is still not fixed. Almost a year with problems after problems. The floor pannel just after they fixed it. And they put in a new sencor for the rear door and it still gl More

by RJC2965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Koss
2.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Geboy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Heiser Chevrolet responded

Dear RJC2965, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to us with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

January 16, 2024

Even though I had to wait to be helped Asha was very professional and she had great customer service More

by hubertlillian1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asha McDaniel
Report | Print
Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied. Know we appreciate you and we look forward to your next visit.

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