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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,089 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,089 reviews

February 14, 2025

Came in to schedule a recall and had no problem. Appointment went well.waited for my car. Was done on one hour. More

by Papacarl7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad you had a quick and positive experience with Heiser Chevrolet. Thank you for your business.

February 13, 2025

I spent over $800 and my truck isn't fixed. They didn't want to listen about refunding part of my labor that didn't work. Not very pleased, plus 6 times needed to go to shop is a lot of my More

by scottmosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Heiser Chevrolet responded

Dear Scott Mosser, Thank you for letting us know what happened during your service visit. We're sorry that you are not pleased with your experience at Heiser Chevrolet. We never want customers to feel like their time was wasted. I have sent your feedback to the appropriate management. We would love the opportunity to discuss your visit further and make this right. Please, if you could, contact us directly and let us know the best way to contact you and we will reach out. Brian Crandall Sales Director / General Manager bcrandall@heiser.com

February 13, 2025

Customer service was fantastic…. .could not asks for more……did a great job on can …was so nice one of your . Associates vacuum the front mats of the’ car dr really appreciated …thank More

by PATBARBERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Leiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Heiser Chevrolet responded

Hello! We are so glad you had a positive experience at Heiser Chevrolet. We appreciate your business and look forward to assisting you in the future!

February 11, 2025

I had a good experience. Everything was explained and I was kept informed of progress. More

by john.mccarty
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 10, 2025

Jeff is a good service writer, had some issues that came up and Heiser's management helped me with that. More

by lereinke
Recommend Dealer
Yes
Employees Worked With
Maureen Ferguson-Calmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 02, 2025

Car was done as promised in a timely manner. Excellent communication between the service writer and myself. More

by bayer143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Leiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Heiser Chevrolet responded

Dear valued customer, Thank you so much for your 5-star rating! We look forward to working with you again in the future.

February 01, 2025

I felt at ease at Heiser. I am a return customer and I would recommend them to friends and family. More

by jsjc2620
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Heiser Chevrolet responded

Dear valued customer, We value your continued business. We also really appreciate you recommending Heiser to friends and family. Thank you so much for your 5-star rating! We look forward to working with you again in the future.

January 31, 2025

My experience was good. Dave did a good job explaining the vehicle. I don't have experience with the service department yet. More

by robg4905
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Heiser Chevrolet responded

Hello, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit!

January 31, 2025

Everything went fine he listen and he helped me out Also the finance manager was good he helped me out too More

by rawplum
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas England
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Feb 03, 2025 -

Heiser Chevrolet responded

Dear valued customer, Thank you so much for your 5-star rating! We look forward to working with you again in the future.

January 31, 2025

Had absolutely no problems with the body shop ! Easy to communicate with, very friendly and very accommodating on getting our van repaired. Job was even done before the estimate. Because of the More

by Sue Beran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Arndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Heiser Chevrolet responded

Dear Sue, We are so glad you had a positive experience with Heiser. We would love to help you find your next car when the time comes! Thank you for the 5-star rating!

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