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Heiser Chevrolet

West Allis, WI

4.1
2,017 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,017 reviews

August 12, 2013

Mike made the whole process simple and even delivered the car to my work when I couldn't leave to do any of the paper work. More

by draven227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 26, 2013

Awful customer service. The manager told us our issue was our problem, not his. He was rude and cocky. We have had much better service elsewhere and will not return. We do NOT recommend this dealer. This w More

by CoriAnn37
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Manager
Aug 01, 2013 -

Heiser Chevrolet responded

We are sincerely sorry to hear about the experience you had with us. Our standard for customer service is much higher than what was delivered to you during your visit. We would love to have the opportunity to discuss this with you further in order to resolve the problem. Please feel free to reach out to me at (414)247-8867 or email me at sgerth@heiser.com. Thank you for your feedback and have a great day. Sincerely, Shelby Gerth, Heiser Automotive Group's Digital Marketing Manager

May 17, 2013

Heiser had the truck I was looking for (exactly). Their price was competitive and I was happy with what they paid for my trade in. Greg was very attentive and walked me through my truck after my purchase. More

by chrisgleeson18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Koss
May 14, 2013

I decided on Heiser Chevrolet because of the poor service I received at my local dealer, I live 50 miles away from Heiser, but I was willing to make the drive for exceptional customer service and price. I wa More

by mschick430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Koss, Kristina Beck
May 07, 2013

I have tried to get my foot into dealerships in the past to get rid of my money pit owned at the time. Many places have turned me away with large down payments and pipe dreams. Until I went into Heiser Chev More

by AndrewMartino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
greg koss
May 03, 2013

My wife and I had looked at a used truck on Sunday and I went back to see it again on Monday. A Heiser salesman Michael Gortmaker came out to help me. Michael was quiet helpful. He was polite, courteous, a More

by a1a1a1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gortmaker
April 29, 2013

I went into Heiser on 4/26/13 to look at a used 2011 Chevrolet Cruze. I was met by Greg Koss, who took the time to find out my needs, inspect the vehicle itself and take it out for a test drive. I was More

by jimnargis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Koss
March 26, 2013

They are very helpful an I will be back again they do They are very helpful an I will be back again they do good work an are very friendly to customers an there prices are great to More

by Wunderjason
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
September 15, 2012

My wife and I bought a used Honda CR-V from this dealership. They were friendly and easy to work with and we got a good deal compared to other locations. However, less than a month after purchase, o More

by bsutton123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Brusky; Robert G.
Sep 27, 2012 -

bsutton123 responded

After I had already posted this review, I received a call from Brian Crandall who apologized for our treatment by Heiser and offered to pay the entire bill of our repairs. He told me he spoke with the managers and assured me that his dealership was not accurately represented in our interactions with them. While the events of my earlier review still occurred, I am very pleased that Heiser reached out to rectify this situation. I am very appreciative.

August 07, 2012

I have purchased six new vehicles from the Heiser Group. The last three were Chevys from Heiser in West Allis. The first couple of times I shopped with them I actually shopped their prices. I has been my More

by jkacross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Clark and Brian Crandall
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