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Heiser Chevrolet

West Allis, WI

4.1
2,017 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,017 reviews

November 02, 2013

My wife and I were recently in the market for a pre owned vehicle, we were met by Mr. Fumo who was very helpful with vehicle knowledge but my wife who was left with a very off putting feeling after several " More

by MalibuMan23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Fumo
Nov 19, 2013 -

Heiser Chevrolet responded

We are sincerely sorry to hear about the experience you had with us. Our standard for customer service is much higher than what was delivered to you during your visit. The situation has been addressed with your salesperson and management to ensure that it does not happen again. We would love to have the opportunity to discuss this with you further and make amends for this situation. Please call or email my General Manager, Brian Crandall at (414) 327-2300 or bcrandall@heiser.com. Thank you for your feedback and alerting us to this concern. Sincerely, Shelby Gerth-Loth, Heiser Automotive Group's Digital Marketing Manager, sgerth@heiser.com.

November 01, 2013

Gregg & Jason were very professional and did everything possible that we understood all aspects of the dealership and how they would help my wife and myself whenever we have a question or a prob More

by kenkraus1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg Koss
Nov 26, 2013 -

Heiser Chevrolet responded

Ken- Thank you for your review and kind words of 2 of our top sales consultants. We appreciate your continued business and look forward to seeing you again in the future. We are glad to hear things are going well with your Chevrolet Cruze too. Happy Holidays! Best regards, Brian Crandall, General Manager, bcrandall@heiser.com.

October 29, 2013

Very helpful in explaining SUVs options and how they worked heiser is#1. Brad took time too show how on star worked and even set it up for me. Thankyou More

by Kippy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 26, 2013 -

Heiser Chevrolet responded

Thank you for your feedback and review! We value you as a customer. Please come see us again in the future! Best Regards, Brian Crandall, General Manager, bcrandall@heiser.com.

October 25, 2013

Everyone was friendly and helpful with my car purchase. Jameel was knowledgable of the vehicle I choose and overall I am extremely happy with my purchase and the service of this dealership. More

by kyarbrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chesniak, Jeff Wenzen
Nov 26, 2013 -

Heiser Chevrolet responded

Thank you for your feedback and review! We value you as a customer. Please come see us again in the future! Best Regards, Brian Crandall, General Manager, bcrandall@heiser.com.

October 24, 2013

We are very pleased with the experience we had in purchasing our new Malibu from Heiser Chevrolet through the help of our salesman, Greg Koss. More

by karlaprice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Koss
Nov 26, 2013 -

Heiser Chevrolet responded

Thank you for your feedback and review! We value you as a customer. Please come see us again in the future! Best Regards, Brian Crandall, General Manager, bcrandall@heiser.com.

October 06, 2013

I HAD A GREAT EXPERIENCE AT THE DEALERSHIP WHICH INSPIRED ME TO PURCHASE MY NEW CHEVY EQUINOX FROM THEM. THE PEOPLE ARE CURTEOUS, CARING AND ALSO HAVE MY INTEREST AT HEART. More

by botukoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2013 -

Heiser Chevrolet responded

Thank you for your feedback! Please come see us again in the future! Best Regards, Shelby Gerth-Loth, Heiser Automotive Group Digital Marketing Manager, sgerth@heiser.com , 414-247-8867

October 06, 2013

My wife and I wanted a larger SUV for our growing family. We went in to Heiser just to look at vehicles and prices. We were met by Afrim who was very courteous. He also did not make us feel pressured at all More

by lopez2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2013 -

Heiser Chevrolet responded

Thank you for your kind words & feedback! We value you as a customer and strive to make sure every experience you have with Heiser is a positive one. Please come see us again in the future! Best Regards, Shelby Gerth-Loth, Heiser Automotive Group Digital Marketing Manager, sgerth@heiser.com , 414-247-8867

October 03, 2013

I recently leased a new car from Heiser Chevy. The salesman, Greg Koss was a great guy. He got me exactly what I wanted and really came through. Greg is a real professional in his work. Greg is a h More

by mpark007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Koss
Oct 07, 2013 -

Heiser Chevrolet responded

Thank you for your kind words & feedback! We value you as a customer and strive to make sure every experience you have with Heiser is a positive one. Please come see us again in the future! Best Regards, Shelby Gerth-Loth, Heiser Automotive Group Digital Marketing Manager, sgerth@heiser.com , 414-247-8867

October 01, 2013

From start to finish, this was a good experience. Even though it was warranty work, Pete was very professional, explained things well, and the work was completed well before the time I was told it would b More

by broadway1015
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Gndat
Oct 07, 2013 -

Heiser Chevrolet responded

Thank you for your kind words & feedback! Please come see us again in the future! Best Regards, Shelby Gerth-Loth, Heiser Automotive Group Digital Marketing Manager, sgerth@heiser.com , 414-247-8867

September 29, 2013

It was a fantastic experience, I never felt uncomfortable or pushed into anything. All employees were extremely helpful and understanding of the situation I was in. They did everything in their power to mak More

by bensonla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Engle, Richard Brusky
Sep 30, 2013 -

Heiser Chevrolet responded

Thank you for your kind words & feedback! Please come see us again in the future! Best Regards, Shelby Gerth-Loth, Heiser Automotive Group Digital Marketing Manager, sgerth@heiser.com , 414-247-8867

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