Heiser Chevrolet

Great First Impression We worked with Dave Shepard to purchase a certified pre-owned vehicle; he made it very easy and comfortable for us. He didn't push us to finalize the We worked with Dave Shepard to purchase a certified pre-owned vehicle; he made it very easy and comfortable for us. He didn't push us to finalize the deal until we were ready, which was much appreciated. Dave and management worked to meet us at a figure that worked for our budget and Teresa in Finance surprised us with a super interest rate. We would recommend Dave and Heiser to anyone looking for a Chevy vehicle. More

Great Car Buy Experience This is the second vehicle we purchased from David Shepard and Heiser Chevrolet. Both experience have been excellent. Dave had to work a little hard This is the second vehicle we purchased from David Shepard and Heiser Chevrolet. Both experience have been excellent. Dave had to work a little hard, or wait a little longer on selling this second vehicle to us. We went in a couple of months ago, but the pricing didn't work out to a payment I could afford. Dave and Heiser management didn't push, just said they would be there when we were ready. This was a huge reason a couple of months later I contacted Dave and we closed the deal on the new vehicle. This experience plus the great customer service we get every time we take a vehicle in for service is why we won't go to another dealership. Special Thank you to Kristina who got us through the paperwork signing in a timely manner so I could get out in time to pick my child up from an event. Just another example of great customer service. More

very at ease Daivd Shepard took very great care of my mom and me. I hadn't bought car in ten years and David made my experience very comfortable. He explained all Daivd Shepard took very great care of my mom and me. I hadn't bought car in ten years and David made my experience very comfortable. He explained all my options in the vechile i was intersted in. He was not pushy like some sales people are. When I picked up my vechile he explained everything to me and my mother and answered all our questions. Kristina also took her time with us explaining everything to us and Brian came over and talked to my mother and I. I won't go to another dealership..everyone was very friendly and helpful.....Thank you Dave, Kristina and Brian for take wonderful care of my mother and me. More

sales associate We were very pleased with ardeen sneesby. He was very helpful in helping us pick a used car. He pretty much explained everything about our purchase a We were very pleased with ardeen sneesby. He was very helpful in helping us pick a used car. He pretty much explained everything about our purchase and the car. More

Walk in the park.. Jim Fumo was a very good salesman....informative....good sense of humor...no pressure. Not only showed me the cars I wanted to see but showed me aroun Jim Fumo was a very good salesman....informative....good sense of humor...no pressure. Not only showed me the cars I wanted to see but showed me around the dealership. Introduced me to Rich Brusky(new car manager). Those two worked very well together finalizing my deal.....loved every minute of it. I also met Jeff Wenzen(used car manager) who introduced himself. Jeff was very personable when I came back the next day to have a few questions answered about my new car. Met the service dept. guys and Dan Gnadt took time to explain more about the workings of my 2014 Impala. When I asked him why I should use their service dept. rather than one closer to our home, he talked about the wealth of experience in the service dept and what an expert job they do. Went next door to the parts dept to ask about washing the car and both guys there gave me information on the best products to use. Kristina & Chris in finance did a great job too answering questions and making the financial part of the project a seamless transaction. Had a great experience at Heiser Ford on Prospect Ave years ago and it's only gotten better at Heiser Chevrolet. Thanks guys....keep up the good work! More

My Fourth time Buying from this Dealership. Brad was very helpful when i was bought the car but was not pushy when i just started looking on the lot. Thank You Brad. Brad was very helpful when i was bought the car but was not pushy when i just started looking on the lot. Thank You Brad. More

Perfect Buying Experience! My wife and I bought a Nissan Pathfinder from Arden and we could not be happier about the whole experience. Arden was professional and fair and very My wife and I bought a Nissan Pathfinder from Arden and we could not be happier about the whole experience. Arden was professional and fair and very knowledgeable. We also worked with Chris in finance and that too could not have been better. I will definitely come here again when I need my next car. More

Best vehicle buying experience we have ever had! The dealership was very pleasant to us and highly professional. We highly recommend Heiser Cheverolet, West Allis this dealership to anyone wanting t The dealership was very pleasant to us and highly professional. We highly recommend Heiser Cheverolet, West Allis this dealership to anyone wanting to buy a vehicle! More

New Purchase Everrything was well organized, friendly, Business/financing department did everything possible to secure the best rate for me.Jason Clark went out of Everrything was well organized, friendly, Business/financing department did everything possible to secure the best rate for me.Jason Clark went out of his way to make sure every question answered about my new vehicle before I drove away. More

Outstanding Friendly Service We have had such a wonderful experience with all involved at Heiser they made us feel like family. We had a service issue with our car that started o We have had such a wonderful experience with all involved at Heiser they made us feel like family. We had a service issue with our car that started over a year ago. We had this issue fixed we thought & the issue came up again a few months later. Heiser & GM tried diligently to fix the problem with the car. We worked with Quinn, Dan & Brian. After many hours of hard work & thought into this problem they were always considerate to us even when we got so discouraged & frustrated because they could not figure out how to fix this issue. GM made a decision this was not fixable and offered to buy back the vehicle. We took the offer & purchased another vehicle. This was a three month process from beginning of trying to fix it to the repurchase, to buying a new vehicle. We have never worked with such caring people in our life. We could not have asked for better service & people to work with. We are very very HAPPY in the end, More