Heiser Chevrolet
West Allis, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Long Day For New Car I patiently waited seven and a half hours to drive away with a different car. Two and a half hours after close. I was hoping to get a buyback on my pr I patiently waited seven and a half hours to drive away with a different car. Two and a half hours after close. I was hoping to get a buyback on my problematic car, but wasn't able to, due to it already being a lemon (Don't buy from Joe Van Horn). I knew exactly what car I wanted before coming in. Brian and Jason did a great job helping me get that car. I got $5,000 trade-in for my old car ($1,000 more than CarMax offered). The remaining balance was added to the loan for new car. I don't like how Brad forces GAP coverage on everyone. After turning it down a couple times, Brian was able to give it to me by not changing my payment amount. The car is doing great so far. Had I not waited so long, I probably would have given a perfect rating. More
Very pleased with Heiser Chevrolet again! Dave Shepard was so helpful a few years ago that we went back to him again to purchase again. He listened to what we were looking for and found sever Dave Shepard was so helpful a few years ago that we went back to him again to purchase again. He listened to what we were looking for and found several nicely equipped used cars for us to look at and one was just right for us. We got a very fair deal and VERY nice customer service for all we talked to. The dealership was a lively but efficient place both days we visited. Dave sat with us in the car and explained all the features so we drove away feeling comfortable in our new car. We couldn't be more pleased with how it all turned out. More
Excellent Customer Service! After a not so good experience at another dealership close to home, my husband and I decided to check this place out. We were blown away with the pro After a not so good experience at another dealership close to home, my husband and I decided to check this place out. We were blown away with the professionalism of the staff here. Everyone we worked with was upbeat, polite, and a real pleasure to work with. It is highly recommended that when purchasing your next vehicle, that you go talk to the incredible staff at this location in West Allis. They worked their magic to get us in the vehicle we really wanted, and we couldn't be more happy. We will most definitely be back in the future! :) More
Had a great experience start to finish. Jean handled things promptly when I emailed in from the website. Dave followed up quickly and delivered the information I asked for in a timely and p Jean handled things promptly when I emailed in from the website. Dave followed up quickly and delivered the information I asked for in a timely and professional manner. He also explained all of the features of the vehicle before we left the dealership. Brad worked with us on the lease paperwork and answered our questions. And to top it all off, Heiser had the best price too. We will recommend Heiser in the future. More
Easy and informative The instruction about my control panels on the dash was very professional. I felt like as a customer that I was treated with the utmost respect. The instruction about my control panels on the dash was very professional. I felt like as a customer that I was treated with the utmost respect. More
Excellent customer service Had a great experience buying a used truck with Dave. Friendly, informative, and he was helpful with all of our questions. Just an all around great sa Had a great experience buying a used truck with Dave. Friendly, informative, and he was helpful with all of our questions. Just an all around great salesman! More
Another good experience. We just purchased our third Chevrolet vehicle thru Heiser Chevrolet over the last 4 years with Dave Shepard as our salesperson. As evidenced by our re We just purchased our third Chevrolet vehicle thru Heiser Chevrolet over the last 4 years with Dave Shepard as our salesperson. As evidenced by our return business, we have been very satisfied with Heiser Chevrolet in general and in particular with Dave Shepard. Dave is a pleasure to work with and a true professional. He works very hard to make sure that you are fully informed and satisfied before, during and after the purchase. I certainly will recommend this Heiser Dealership and Dave Shepard to friends and family. More
professional and informed Everyone at the dealership was welcoming and friendly. Dave Shepard got us a great deal and made the entire experience a pleasure. We bought a car fro Everyone at the dealership was welcoming and friendly. Dave Shepard got us a great deal and made the entire experience a pleasure. We bought a car from Dave a few years ago and came right back the next time we needed a vehicle. He worked diligently to give us the best deal for our money! A real friend in the process!! Ill be back the next time I need a car! More
Heiser does it again.. We have worked with Heiser Chevrolet every time we have purchased a vehicle. They have always provided us with the best deals and customer service. We have worked with Heiser Chevrolet every time we have purchased a vehicle. They have always provided us with the best deals and customer service. We did visit other dealers in the area, but, as always, Heiser won out. Thanks to Ramon Alvarado, our sales rep., for assisting us in our purchase. We will be back! More
Heiser Chevrolet in West Allis made me feel like a king! Dan #1, the customer service agent whom I called and met the next day in the morning was supreme in his customer service professionalism. He answered Dan #1, the customer service agent whom I called and met the next day in the morning was supreme in his customer service professionalism. He answered every question I asked to more than my satisfaction. Nick in the parts department was the one who, because of his pleasant manner over the phone and through email, was responsible for me first going to Heiser Chevrolet in West Allis, WI. Dan #2, the driver who took me to and from my workplace was a gem in the pleasantness and conversation department. Ashley in payments at the end of the day was a bright star at the end of our respective work days--she, too, explained everything about the final payment in detail with youthful articulation and kindness. Heiser Chevrolet in West Allis is indeed the way to go when your car is crying for attention of any kind. Thanks so much to all! More