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Heiser Chevrolet

West Allis, WI

4.1
2,017 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,017 reviews

March 01, 2016

Long Day For New Car I patiently waited seven and a half hours to drive away with a different car. Two and a half hours after close. I was hoping to get a buyback on my pr More

by Lonewolf818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2016 -

Heiser Chevrolet responded

We are glad our sales team was able to help you out of your old car and into a new one! Heiser strives to deliver an excellent experience for all customers, which depending on their situation may take longer than expected. And, Brad apologizes for being so "up" on his recommendation for GAP coverage. He just believes in that product. So happy we were able to work things out to your satisfaction. Please know, we appreciate your business.

February 28, 2016

Very pleased with Heiser Chevrolet again! Dave Shepard was so helpful a few years ago that we went back to him again to purchase again. He listened to what we were looking for and found sever More

by r&g
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2016

Excellent Customer Service! After a not so good experience at another dealership close to home, my husband and I decided to check this place out. We were blown away with the pro More

by tom21mic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Alvarado Jr, Jean Ross
February 27, 2016

Had a great experience start to finish. Jean handled things promptly when I emailed in from the website. Dave followed up quickly and delivered the information I asked for in a timely and p More

by Kathy S, Oconomowoc, WI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Ross
February 26, 2016

Easy and informative The instruction about my control panels on the dash was very professional. I felt like as a customer that I was treated with the utmost respect. More

by delphiwayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2016

Excellent customer service Had a great experience buying a used truck with Dave. Friendly, informative, and he was helpful with all of our questions. Just an all around great sa More

by kpa32377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2016

Another good experience. We just purchased our third Chevrolet vehicle thru Heiser Chevrolet over the last 4 years with Dave Shepard as our salesperson. As evidenced by our re More

by Ledward4871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Brusky
February 23, 2016

professional and informed Everyone at the dealership was welcoming and friendly. Dave Shepard got us a great deal and made the entire experience a pleasure. We bought a car fro More

by chevylover57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2016

Heiser does it again.. We have worked with Heiser Chevrolet every time we have purchased a vehicle. They have always provided us with the best deals and customer service. More

by dadscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Alvarado
February 10, 2016

Heiser Chevrolet in West Allis made me feel like a king! Dan #1, the customer service agent whom I called and met the next day in the morning was supreme in his customer service professionalism. He answered More

by jmsbaritone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, the pickup driver, Ashley in payments, Dan Gndat
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