Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,017 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
Contact Dealership
View Awards

10200 W. Arthur Ave.

West Allis, WI

53227

Directions

By Type

Showing 2,017 reviews

April 02, 2024

Love working with the group at Heiser. They make the entire process very simple. I would definitely recommend! More

by kim71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee
Report | Print
Apr 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 02, 2024

this is the first time dealing with them So far it has been great. And hope to do more business with them. More

by trakman52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee
Report | Print
Apr 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 02, 2024

Everything was great. Easy to schedule, easy to pull in easy to drop off and easy to relax while being serviced. More

by Happy Equinox Driver
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Apr 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 01, 2024

Personnel was friendly. Service was prompt. The shuttle service was an unexpected and appreciated bonus. More

by JANEACTII
Recommend Dealer
Yes
Employees Worked With
Nicole Darling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Darling
Report | Print
Apr 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 31, 2024

The service department has gone downhill over the past 5 years. Never cared for the sales department and now they have a service department to match. More

by BRIAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maureen Ferguson-Calmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Shulta, Cindy Robinson
Report | Print
Apr 05, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

March 30, 2024

Routine first check - tire rotation - quick visit. Comfortable waiting room, I am loving my BOLT. More

by Martha Berger
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Apr 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 27, 2024

They were able to do the oil change, and put a plug in the tire that had a slow leak, and rotated the tires I do have the extended warranty on the car I assumed plugging the tire was under the warranty, b More

by cakes1064
Recommend Dealer
Yes
Employees Worked With
Nicole Darling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Darling
Report | Print
Mar 29, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 26, 2024

I came in looking for a truck and Dave showed me one. I liked it. I bought it and the process was incredibly simple. More

by handyjif
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee
Report | Print
Mar 29, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Dave was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

March 26, 2024

The service department has been a mess, lots of mistakes . No longer trust going there , but nicole was great More

by DANSUe
Recommend Dealer
No
Employees Worked With
Nicole Darling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Darling
Report | Print
Mar 29, 2024 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

March 26, 2024

Just extremely helpful and accommodating. Did not pressure us for a sale and willing to work with our offer! More

by richardborenitsch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee
Report | Print
Mar 29, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

1
...
16
17
18
...
202