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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,017 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,017 reviews

April 14, 2024

GREAT SERVICE AT HEISER , MEGAN DID AN OUTSTANDING JOB AT THE SERVICE DEPT. SHE WENT OVER AND ABOVE HER CALL OF DUTY, COMPLETELY SATISFIED AND SHE DID IT WITH A SMILE, IMPRESSIVE WORK MEGAN. THANK YOU FOR More

by dlbazen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
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Apr 15, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 12, 2024

This one of the most customer oriented dealers that I have worked with they are very knowledgeable and you can see that their customers are a top priority. Jordan and Zach are excellent managers ando a g More

by Jhuertas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyce Heizmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee
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Apr 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 11, 2024

Nicole was awesome. She kept us informed of how the service was going. The service on our vehicle was also very good. More

by TMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Darling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 11, 2024

Very professional; understanding, patient & helpful! Steven , Brad & Dereck were. Outstanding! Service department did a great job installing my new tonteur cover! More

by langedouglas10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 11, 2024

Very nice dealership! The staff was very helpful and friendly! Will definitely recommend the dealership to anyone! More

by finalround509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 09, 2024

I will never bring other car to them. Told me it would be around $1200 to fix the car. That had nothing todo to really fix it. More

by Milwaukee_guy_17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Vicari III
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Darling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Shulta, Asha McDaniel, Michelle Kisiel
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Apr 09, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

April 06, 2024

We had a great experience working with Greg on a new car purchase. He was super helpful, had great communication, and quickly answered all our questions. And to top it off, his pants were fancy. More

by MAHERMICHAELPATRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Greg was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

April 04, 2024

I had appointment scheduled maintenance and advise that all the things I needed to be completed wasn't going get done that day. They were able to complete 1 of the jobs and that was done sloppy after hav More

by courtneydavis120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
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Apr 05, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

Apr 05, 2024 -

courtneydavis120 responded

My username, is under a different email address that you all have in your system. I was there for service on 3/21/24, my appointment was schedule for 2:30pm. I just left you a voicemail with my name and number for you reach me.

April 03, 2024

Everything was perfect. Fast and friendly Megan was helpful and the service was complete within the time promised More

by AKLYNCH33
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
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Apr 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 03, 2024

Dropped truck off early and work was completed before my appointment time. Service was better than in the past. More

by djredel1
Recommend Dealer
Yes
Report | Print
Apr 05, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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