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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,157 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,157 reviews

July 12, 2025

Excellent salesman, fair value for my trade. My second purchase at Heiser Chevy. Certainly no complaints!! More

by jr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephan Carlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2025

Everyone was very knowledgeable, polite, and friendly to work with. Great Dealership! Heiser will always great my business! Thanks again! More

by Jim.mcfadden15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 09, 2025

Jeffery was great in taking me in right away the morning I showed up, thanks More

by dwjii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for highlighting one of our service team members! We are glad to hear we were able to get you in quick for an appointment. Thank you for choosing Heiser Chevrolet and we look forward to your next visit!

July 04, 2025

Unable to fix it said I needed to come back when it happens again. Intermittent with blower for ac and heater comes in and off More

by DANIELLA512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Heiser Chevrolet responded

Dear Daniella, We're so sorry that we were unable to fix the issue. We're here for you and look forward to assisting you at your next visit. Thank you for your business.

July 03, 2025

Steve Shelton was great to work with. He explained the features on our Equinox and answered all my questions. The sale went very smooth. More

by lundylucy
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Heiser Chevrolet responded

Dear Lucy, We are so glad to hear you had a positive experience with us! Congratulations on your equinox! Please do not hesitate to let us know if you have any more questions. Thank you for your business and have a great day!

July 03, 2025

I went there with a problem now it's gone and I'm driving happy More

by Conan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Heiser Chevrolet responded

Dear Conan, We are so glad we were able to fix the issue and help you get back on the road. Thank you for doing business with us. We look forward to assisting you at your next service appointment.

July 01, 2025

Great dealership. Traveled from Florida to purchase vehicle from Dave Sheppard and Heiser. Job well done! More

by JEFFGABES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Heiser Chevrolet responded

Dear Jeff, Thank you so much for making the trip from Florida to work with us! We're thrilled to hear you had a great experience with Dave and the team. Enjoy your new vehicle, and safe travels!

June 30, 2025

On the expensive side. First fix didn't fix, second fix very costly and long wait. Hopefully my truck will be fixed now More

by claybopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Heiser Chevrolet responded

Dear Clay, Thank you for your feedback. We're sorry you aren't satisfied with your experience with us. We'd love the opportunity to hear more about your experience and hopefully turn things around for you. If possible, please reach out to our service manager Matthew Myszka by phone 414-328-2447 or by email at matthew.myszka@heiser.com with the best way to get in contact and someone will reach out!

June 30, 2025

Any, was very hard to reach. She didn't return phone calls or respond to emails until management told her to reach out. I did not get all of my questions answered regarding lease More

by CW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Crandall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Elertson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Heiser Chevrolet responded

Dear CW, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Zachary Taft by phone at 414-328-2410 or by email at zachary.taft@heiser.com so we can better understand what happened during your experience.

June 23, 2025

Stood by me from start to finish very professional group I will be back again soon. More

by leonardsommers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Heiser Chevrolet responded

Dear Leonard, Thank you for leaving a review. We are so glad to hear you had a positive experience. Thank you for your business. See you again soon!

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