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Heiser Chevrolet
West Allis, WI
2,046 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,046 reviews
January 04, 2025
I had an appointment for Friday morning so I dropped my car off Thursday night. Didn't hear anything the next day, called several times and was told by reception someone would call when I finally spoke to car off Thursday night. Didn't hear anything the next day, called several times and was told by reception someone would call when I finally spoke to someone other was almost 3pm and they first said was I sure I dropped it off at the right location then proceeded to say they forgot to check the lockbox. Asked what I needed done then said there was no technician there and they couldn't make them stay to check my car. I brought it in because the engine light was on, I needed a new muffler and also my seat would not incline. I was told over the phone that they would charge me a separate diagnostic of 199.95 for each issue. I am shocked that anyone would even get diagnostic if they charge that much for each item instead of a single inspection. It was close to the holidays and the weekend so they didn't start my car until Monday. Called and said they got the engine light off but had to order the part for the seat and that I needed to pay upfront which I was fine with. When I picked up the car I was told I didn't need to pay for the part for the seat ahead but they would order it and call me. No one has called. Also my engine light was still on and when I called to tell them no one replied so I drove to dealership only to be told I may have to pay another 199.95 to figure out why the light was still on. O seriously felt taken advantage of and started looking elsewhere to get my vehicle serviced More
by SHANTA2432
Verified CustomerEmployees Worked With
Other Employees :
The girls who answer the phone very unprofessional
January 03, 2025
Very prompt service. Went above and beyond what I was expecting! I will definitely be going back. Went above and beyond what I was expecting! I will definitely be going back. More
by Blazer EV owner
January 03, 2025
Very courteous polite know what they doing. They will cover up your floor mats and steering wheel They will cover up your floor mats and steering wheel More
by rawplum
December 30, 2024
Quick, friendly, professional service, with an affordable price. It is a welcomed experience form days of old when you don’t feel as though you could trust a dealership. price. It is a welcomed experience form days of old when you don’t feel as though you could trust a dealership. More
by edgecrusher30
Employees Worked With
December 30, 2024
Service was great, I came in for an oil change and tire rotation, I was put near the front of the line and was out in a half hour! rotation, I was put near the front of the line and was out in a half hour! More
by Bob Schumacher
Employees Worked With
December 27, 2024
Excellent service. Respectful greetings and discussions. Car was done on time and the work performed. Respectful greetings and discussions. Car was done on time and the work performed. More
by CHARLESWASSERMAN
Employees Worked With
December 25, 2024
Service center is excellent service they fix the tire on passenger side the back tire. passenger side the back tire. More
by charlespest07
Employees Worked With
December 24, 2024
I like the atmosphere & the crew is always friendly. This has been the choice dealership for me since I got my car. This has been the choice dealership for me since I got my car. More
by RICETIME80@gmail.com
Employees Worked With
December 23, 2024
They were very efficient and kept me updated on the repair. Although a stressful situation as I never had an accident before but felt confident in their service. 2 1/2 days I was back driving my ca repair. Although a stressful situation as I never had an accident before but felt confident in their service. 2 1/2 days I was back driving my car again. Thank you More
by mbptoogs
Employees Worked With
