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Heiser Chevrolet Cadillac

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.4
1,417 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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2620 W Washington St

West Bend, WI

53095

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price noise loan Cesar manager Rafael Caesar Rivera

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Showing 1,417 reviews

January 30, 2025

This was my first time having my car serviced at Heiser. I was impressed on how professional Will was in answering any questions I had. Heiser did an oil change, tire rotation and multipoint inspection in More

by DAS822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 27, 2025

I've been in twice to have several problems looked at. One that I think is important is the lane change alert. It doesn't beep until my vehicle is half way over into the next lane. This is dangerous but I More

by rollaway15
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Haba
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Jan 29, 2025 -

Heiser Chevrolet Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brian Crandall Sales Director / General Manager bcrandall@heiser.com

January 24, 2025

Cesar and Heiser were fantastic to work with! Would highly recommend them to anyone looking for a car! More

by pastormeador
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Nowak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you so much for your 5-star rating! We look forward to working with you again in the future.

January 24, 2025

Very enjoyable experience, the best price, warranty and easy to work with. Their inventory is amazing More

by markobahrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you so much for your 5-star rating! We look forward to working with you again in the future.

January 23, 2025

A few glitches, , , lots of personnel changes during our purchase. Good recommendations from others. Final GM was awesome! More

by kstar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 18, 2025

Muy buena ubicación, excelente servicio. El behiculo que adquirí esta en muy buen estado y el servicio que me brindan cuando el behiculo lo requiere es excelente, estoy muy conte ta con su b More

by callesmelquiades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 17, 2025

Very friendly and responsive to my questions. Also helpfull with the two trucks I was interested in. More

by bkmdorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 17, 2025

I think Kaiser Chevrolet is a great dealership. I love how when I bring my vehicle in for all the recalls there are. L O L that they have the shuttle service. That’s a biggie for me. More

by harley0760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 13, 2025

The dealership was very understanding about dealing with the insurance company! Having to wait for check More

by tombianchi62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 12, 2025

Everyone has always been courteous and professional. Service has been done promptly and communication has been great More

by Kmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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