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Hayes Dodge Chrysler Jeep Ram Lawrenceville - Service Center

Lawrenceville, GA

4.3
155 Reviews
Call Service Center (770) 809-6197

155 Reviews of Hayes Dodge Chrysler Jeep Ram Lawrenceville - Service Center

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May 03, 2025

My experience was amazing. Quick and easy service with a great price. Pleased with my overall customer service as well. Will be returning for all my scheduled maintenance. More

by bmartin1.sales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quante
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We're thrilled to hear that your entire experience, from pricing to quality of service, was phenomenal. We look forward to serving you again - thank you for visiting us!

May 03, 2025

I have a 2022 Dodge Durango I took for an oil change. Great customer service, thank you 😊 More

by Jimmeal Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you for entrusting us with your Dodge Durango! You can always count on us to take good care of it! We're happy to hear that you were satisfied with the service provided - have a great day!

May 02, 2025

Had appointment still took 2 hours to do if you're going to do a 16-point inspection check the tire pressure not the same as I came in More

by barneymcelfresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Hi Barney, we're so sorry that your visit took way longer than anticipated - this is not usual of our service. We appreciate you bringing this to our attention and hope that your next visit is way better.

May 02, 2025

This dealership and all their employees always give first class service to their customers. Their goal is to make sure you leave a satisfied customer. More

by DAVIDSEAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

You receive A-class treatment because you are a part of the Hayes family and family treats family right! We're so thankful for your kind words and are thrilled to hear you're satisfied with the service provided. Thanks for visiting us and we'll see you again soon!

April 29, 2025

Everyone is wonderful! ! That is why i keep on coming back and will be back for my next vehicle! More

by lizbeth.canseco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron (Big Mac) McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We love hearing that—thank you! It means a lot to know you keep coming back, and we’re honored to be your go-to for all things automotive. We’ll be ready when it’s time for your next vehicle!

April 27, 2025

Although we are long term customers and have used your service since 2003 your services pale against competitors. I would like to email one of the actual Hayes family to go into detail. More

by Dlm5252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan overall has been ok in our dealings.
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April 27, 2025

As Price of service ridiculously overpriced. Cost spouted out thin air. This is a stupid survey. Waste of time. More

by richard_bishop
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 30, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Hi Richard, we're sorry that you were dissatisfied with our pricing. We do our best to keep our prices low and fair - we'd love to hear more about which service prices you felt were overpriced. Thank you.

April 26, 2025

Muy recomendable muy amables y muy buen servicio ante todo se los recomiendo muy rápido todo More

by acsenciojose110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

¡Estamos muy contentos de saber que se sintió bienvenido y recibió un excelente servicio! ¡Gracias por la recomendación y que tengáis un gran día!

April 26, 2025

Daniel took real good care of me. A simple visit to buy and install 4 tires, as well as an alignment. More

by kjbaker69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thanks for sharing your experience! We’re glad everything went smoothly with your new tires and alignment—if you need anything else, please let us know!

April 24, 2025

The service department at this dealership is slow and customer service is not a priority. They said our vehicle would have to sit for a week before the would even look at it to diagnose the issue. I have More

by thegarners18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Chitwood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Hey there, we're incredibly sorry that your experience with us the past few visits has been poor. What is a good phone number to reach out to you? We would like to hear more about your visit and work on addressing these issues.

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