Hayes Dodge Chrysler Jeep Ram Lawrenceville - Service Center

The rep Juan and staff are all professional, courteous and respectful. I’ve been going to this dealer for the past 15 years and all the experience from the service department to the body shop has been gre and respectful. I’ve been going to this dealer for the past 15 years and all the experience from the service department to the body shop has been great. More

Great service, I had 3 separate service requests and they were all completed during my visit. were all completed during my visit. More

Fast walk-in oil change service with tire rotation. A Hayes friendly service specialist helped me get my service started and then wrapped at completion. Thank you! A Hayes friendly service specialist helped me get my service started and then wrapped at completion. Thank you! More

Been coming to this dealership for decades. Always can rely on the People here Adrian has always taken care of me.Even though he's been promoted several times through the years he still ta Always can rely on the People here Adrian has always taken care of me.Even though he's been promoted several times through the years he still takes care of me. More

I had to quit 3. 5 hours for and oil change. You put the wrong window shield whipps on plus they didnt fit 5 hours for and oil change. You put the wrong window shield whipps on plus they didnt fit More

Kelly was able to schedule the work for my quickly and the brake replacement seems to OK. But since it's a recent repair, a few days time is needed to ensure all is correct. the brake replacement seems to OK. But since it's a recent repair, a few days time is needed to ensure all is correct. More

My visit had some good and bad. I was there for grinding brake noise. I needed new brakes on all four wheels. The Service rep said it work take "a couple of hours". It actually took I was there for grinding brake noise. I needed new brakes on all four wheels. The Service rep said it work take "a couple of hours". It actually took about 4.5 hours. I was disappointed in the original guesstimate was so far off in duration. I was two hours late to get to my next activity. The brake work was done well and I have no problem there. The brakes work very nice now. I wish the time estimate was more accurate. More

I’ve taken my vehicle over and over to get the same issue looked at. That’s exactly what seems to be done. ONLY looked at because the issue continues to reoccur. It’s a new vehicle and the check engine light looked at. That’s exactly what seems to be done. ONLY looked at because the issue continues to reoccur. It’s a new vehicle and the check engine light has been resolved. Not to mention my vehicle was hit and damaged while on their property. Terrible service and vehicle problem has yet to be fixed. Excuses over excuses. More

I had to call for information on the status of my vehicle. Service advisor only called me when it was completed vehicle. Service advisor only called me when it was completed More

My experience with Hayes Dodge Chrysler has been wonderful! I only take my car to this dealership for all my automotive needs. Juan has always been polite, answers all my questions, and takes the ti wonderful! I only take my car to this dealership for all my automotive needs. Juan has always been polite, answers all my questions, and takes the time to explain what can be done within my budget. He kept in contact with me throughout the repair process and let me know how long it would take to get my car back. I truly appreciate the excellent customer service and trust them completely with my vehicle. More