Hayes Dodge Chrysler Jeep Ram Lawrenceville - Service Center

Kelly was able to schedule the work for my quickly and the brake replacement seems to OK. But since it's a recent repair, a few days time is needed to ensure all is correct. the brake replacement seems to OK. But since it's a recent repair, a few days time is needed to ensure all is correct. More

My visit had some good and bad. I was there for grinding brake noise. I needed new brakes on all four wheels. The Service rep said it work take "a couple of hours". It actually took I was there for grinding brake noise. I needed new brakes on all four wheels. The Service rep said it work take "a couple of hours". It actually took about 4.5 hours. I was disappointed in the original guesstimate was so far off in duration. I was two hours late to get to my next activity. The brake work was done well and I have no problem there. The brakes work very nice now. I wish the time estimate was more accurate. More

I’ve taken my vehicle over and over to get the same issue looked at. That’s exactly what seems to be done. ONLY looked at because the issue continues to reoccur. It’s a new vehicle and the check engine light looked at. That’s exactly what seems to be done. ONLY looked at because the issue continues to reoccur. It’s a new vehicle and the check engine light has been resolved. Not to mention my vehicle was hit and damaged while on their property. Terrible service and vehicle problem has yet to be fixed. Excuses over excuses. More

I had to call for information on the status of my vehicle. Service advisor only called me when it was completed vehicle. Service advisor only called me when it was completed More

My experience with Hayes Dodge Chrysler has been wonderful! I only take my car to this dealership for all my automotive needs. Juan has always been polite, answers all my questions, and takes the ti wonderful! I only take my car to this dealership for all my automotive needs. Juan has always been polite, answers all my questions, and takes the time to explain what can be done within my budget. He kept in contact with me throughout the repair process and let me know how long it would take to get my car back. I truly appreciate the excellent customer service and trust them completely with my vehicle. More

Good service, quick service. Always there when I need help. Prices high - like every other dealership.. Always there when I need help. Prices high - like every other dealership.. More

Another great experience! The staff is great and concerned about what concerns you. That is why I keep returning. My car is 10 years old, and I tried going elsewhere once -n The staff is great and concerned about what concerns you. That is why I keep returning. My car is 10 years old, and I tried going elsewhere once -never again. I will continue to take my car to Hayes for all future service needs. Great service - great staff. Who could ask for anything more! More

From the beginning of my visit, there were so many issues, after the 3rd one, I was over it. The way I was handled was such terrible customer service. I appreciated that at least Dusty Hayes refunded issues, after the 3rd one, I was over it. The way I was handled was such terrible customer service. I appreciated that at least Dusty Hayes refunded me the $323 dollars I spent on a bulb for my jeep after I pushed for it. I missed countless hours at work, drove over an hour, 3 diff times due to the lack of their mechanic, and they blamed me and Dusty Hayes basically talked to me like I was the problem bc I stood up for myself ......WON'T EVER RETURN AND I WILL MAKE SURE NO ONE I KNOW DOES EITHER!!!!! More

Always a great experience. I pressure to purchasing. Works every angle to get the deal you are looking for. I pressure to purchasing. Works every angle to get the deal you are looking for. More

The Magnum has been serviced by Hayes since its purchase in 2006. We have always gotten good service & trust that will continue. The staff are the very best! in 2006. We have always gotten good service & trust that will continue. The staff are the very best! More