Hayes Dodge Chrysler Jeep Ram Lawrenceville

Pleased with service Inquired a vehicle online. Our salesperson has vehicle ready for test drive when we arrived. Answered all of our questions. Very smooth purchase. Than Inquired a vehicle online. Our salesperson has vehicle ready for test drive when we arrived. Answered all of our questions. Very smooth purchase. Thank you. More

Jim " The Hatman" Sells does sell I have bought my second truck from Jim at Hayes in Lawrenceville. This is a great local dealership located in Lawrenceville, GA. Jim is very knowled I have bought my second truck from Jim at Hayes in Lawrenceville. This is a great local dealership located in Lawrenceville, GA. Jim is very knowledgeable on the vehicles and offers a very no pressure approach. The team at Hayes is great. Very family oriented. I highly recommend this dealership. More

Miracle workers- Sales Department and Service. 3/23/219 Saturday I stopped by to service my 2018 Ram 1500 that I bought 7months ago. Went in to see Paul Sanguedolce to talk about this new car itch 3/23/219 Saturday I stopped by to service my 2018 Ram 1500 that I bought 7months ago. Went in to see Paul Sanguedolce to talk about this new car itch I had. I owed like 47 k on the 2018 Ram and the trade in was good by Kelly Blue Book Standards 15k ish. Lots of upside down in the 2018 Ram. Credit Score 615 - There should be NO Deal, But guess what ---- I walked out with a new 2019 Ram 1500 Classic BigHorn. Not much for a down payment and the monthly payment maybe too much for some, but for me I finally have the Ram Truck that I've wanted for 2 or 3 years. This is my 4th automobile from the Hayes Family. Magdalena is a miracle worker-working for those with not so good credit.She is the best Woman for the job. I could imagine what the deal would look like if I had a 700 + credit score. Paul is a down to earth guy. Not pushy, just good old fashioned person. Please go see Paul Sanguedolce and Magdelena You will go home happy. More

Paul S was great Paul worked very hard to get me everything that I wanted. I would definitely recommend Paul S and Hayes to everyone to Paul S and Hayes Jeep Paul worked very hard to get me everything that I wanted. I would definitely recommend Paul S and Hayes to everyone to Paul S and Hayes Jeep More

Best dealership in Gwinnett Paul S is an amazing person who listened to my concerns and delivered! He proved me that every dealer is different and provided an exceptional custome Paul S is an amazing person who listened to my concerns and delivered! He proved me that every dealer is different and provided an exceptional customer service. Paul will do everything in his power to approve you for a car. He will treat you with respect and provide honest feedback. I can't wait to brag about my wonderful experience to my friends and family. Thank you Paul for making me part of the Hayes family. More

Great service and staff! Everything you look for if buying vehicle, service, price, friendliness from the front door to the gas pump. Paul and the finance person was great, in Everything you look for if buying vehicle, service, price, friendliness from the front door to the gas pump. Paul and the finance person was great, informative through the entire process, everyone had a smile. The entire process took less than 4 hours and that was because I forgot to do my part. Thanks again to the staff! More

Smooth Sailing This place was great all around. Very pleasant staff. Paul, our sales guy was efficient and helped us out with finding a car. I definitely would recom This place was great all around. Very pleasant staff. Paul, our sales guy was efficient and helped us out with finding a car. I definitely would recommend this place to anyone. More

Excellent experience, right vehicle I visited this dealership on 2/23/19 looking for a truck to haul a travel trailer. Due to a few circumstances I am working on, my credit union could n I visited this dealership on 2/23/19 looking for a truck to haul a travel trailer. Due to a few circumstances I am working on, my credit union could not approve the vehicle. But, Paul and the finance manager found a deal that was comparable. Now, 800 miles later, I could not have picked out a better vehicle for my needs. Those I worked with showed great patience as this was the 2nd new purchase ever, but the first in which I had a few options. I would recommend anyone to this dealer. More

Courteous , professional. Great service. Reasonable prices They are best of any dealers I have been to in my 68 years. They are professional and courteous. They get the job done in a timely manner. I drive 22 They are best of any dealers I have been to in my 68 years. They are professional and courteous. They get the job done in a timely manner. I drive 22 miles to go to them. I pass by several other dealerships. There nothing particularly wrong with those dealerships in my experience. Hayes is just better. My vehicle drives better and I feel safer in today's traffic. Driving is important in today's society and I feel the dealership does a better job. More

Huh, really? Moving on. After I purchased my Jeep Wrangler, I went home and immediately took off the top. I discovered a faulty zipper on one of the windows. It still worked After I purchased my Jeep Wrangler, I went home and immediately took off the top. I discovered a faulty zipper on one of the windows. It still worked if you were careful with it, but would certainly break completely within a year. I called and spoke with Dusty Hayes who said he wouldn't replace it because the zipper still worked. I said fine, then will you replace it when it breaks within a year. He said no. Finally, he reluctantly agreed to send photos of the faulty zipper to the Jeep company. I made a trip to the dealership for photos to be taken. Jeep agreed to replace it. So another trip to the dealership to have the top installed. It never should have been this difficult. About a week later, I was driving with some coworkers with me and the steering messed up and wouldn't drive straight. I nearly wrecked due to the sudden change. Yet another drive (very slowly) to the dealership to have it looked at. I was told that the ball joint wasn't installed correctly. Again, about a week later, I tried to remove the spare tire and realized it (along with most of the other wheels) had been put on too tight and couldn't be removed with the supplied lug wrench. Had to drive to the dealership once again. Mechanic admitted that it was put on with too much torque from a pneumatic drill. I called Dusty again and discussed how annoying my experience had been along with the wasted time and gas and asked if he could make it up to me by selling me some Jeep accessories at a discount. He asked me to send him a list, which I did. My list showed some basic pricing (mostly from Amazon) just so he understood the pricing I’m trying to beat. He said that even though they consider themselves to be the largest Jeep parts/accessories reseller in the region, he can’t beat those prices. I find that very strange, but ok. Discussion over and no other offer made to make up for my troubles. Then, out of the blue, I received a phone call asking for a positive testimonial for the Haye's dealership. I said I won't. I later received a phone call from Stephen Weatherly. After I explained my story, he asked to send him my list of parts so he could look at it, which I did. I never got a response, even after emailing him again over a month later. Still no response. Eventually, I kept calling until I could reach him. All he said was that he can't beat my online prices and there's nothing more he can do. Still, no other offer made to make up for my troubles. Do you think I (or anyone in my circle of influence) will ever do business again with Hayes Chrysler Dodge Jeep in Lawrenceville, GA? More