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Hayes Dodge Chrysler Jeep Ram Lawrenceville
Lawrenceville, GA
1,537 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,537 Reviews of Hayes Dodge Chrysler Jeep Ram Lawrenceville
February 03, 2016
Love my Jeep My family has been buying vehicles from Hayes since 1971. This is my first time. Very helpful and knowledgable. Scott didn't pressure me and treated My family has been buying vehicles from Hayes since 1971. This is my first time. Very helpful and knowledgable. Scott didn't pressure me and treated us with respect. They genuinely care about making sure you're happy with what you purchase. More
by Rac8478
Employees Worked With
Scott Webster
Helpful January 27, 2016
Great experience leasing a Jeep Grand Cherokee! I had a good experience leasing a jeep at Hayes. I'm a female and frankly I HATE the car buying process. But Kim Porter and Marlon Moore were great at I had a good experience leasing a jeep at Hayes. I'm a female and frankly I HATE the car buying process. But Kim Porter and Marlon Moore were great at guiding me through the process. They helped me get a good deal, and I honestly would have went elsewhere if it weren't for them. I was able to get a beautiful vehicle at a fair price. I appreciated their honesty, patience and helpfulness!! More
by nds30
Employees Worked With
Marlon Moore, Kim Porter
January 26, 2016
Great car and awesome service!! I bought a car through Hayes, and Dion Gilbert was a great pleasure to work with!! No hassle, up front pricing, and amazing service!!! If you need a g I bought a car through Hayes, and Dion Gilbert was a great pleasure to work with!! No hassle, up front pricing, and amazing service!!! If you need a great car at a good proce, see my Dion Gilbert, and tell him Ed Nash sent you!! More
by Mredn73
Employees Worked With
Dion Gilbert
January 25, 2016
Great Experience purchasing a used car from Hayes! Thank you Hayes and JP Kim! We found the perfect used car for my college-age daughter and JP really helped us make sure it was the right fit for her Thank you Hayes and JP Kim! We found the perfect used car for my college-age daughter and JP really helped us make sure it was the right fit for her and at a great price. Not too pushy at all and very informative. I will definitely look to do business with Hayes and JP again. Carey H. More
by Carey H.
Employees Worked With
JP Kim
January 23, 2016
New Jeep purchase I really enjoyed the service we received and the timely enter action to close the deal. I will definitely concider purchasing another vehicle from Hay I really enjoyed the service we received and the timely enter action to close the deal. I will definitely concider purchasing another vehicle from Hayes. More
by Jeff
Employees Worked With
Terry Crispino
January 23, 2016
I had a Good experience with DION FROM THE BEGINNING TOend They are top professional insales price range. Customer service the whole nineyards and treat like. you part of there team.the best car lits with good They are top professional insales price range. Customer service the whole nineyards and treat like. you part of there team.the best car lits with good gualty car nee a b d preowned More
by Carguy2016
Employees Worked With
Dion Gilbert, Jonathan Pounds
January 21, 2016
Oil change in my 2015 Dodge Ram 2500 pickup My service advisor Adrian White has been my advisor for at least 11 years. He has advised me on my 2003 Dodge Diesel 2500 and now my new 2015 Dodge Ra My service advisor Adrian White has been my advisor for at least 11 years. He has advised me on my 2003 Dodge Diesel 2500 and now my new 2015 Dodge Ram 2500 6.4 Hemi. My 2nd oil change on this truck was not the best oil change. After I left the dealership my check tire pressure warning light came on my dash. I checked the display panel and the rear tires had 65 psi and the front tires had 55 psi. I had no warning light when it went to the dealer. I calld back to the dealership and left a message on Adrian's telephone. After arriving home several hours later Adrian called me and after discussing the low tire pressure light we determined maybe the technician adjusted it for a 1500 pickup and not for a 2500. All he had to do was look on the door to check the correct pressure. After that phone call I went down and checked under the hood as I do after every service on my vehicle. The oil was the correct reading on the dip stick. After I shut the hood I looked under the truck as I do after service and I discovered that when the technician took the old oil filter off there was a lot of oil all over the bottom of the motor,steering arms,frame and dripping on my garage floor. I called back to the dealership and by this time it was around 5:20 pm and I left a message on Adrian's telephone about what I found. I thought the new filter was bad or spewing oil out the side of the filter. Waiting for Adrian to call me back I went upstairs and got my key and flashlight and came back down and started the truck up and crawled under the truck and could not see where the filter was leaking. This was a relief for me. A little later Mark Chitwood service manager called and asked me if he needed to send out a tow truck to bring my Dodge back to the dealer to check out what happened. I told him I thought it was o.k. to drive back the next morning. He even stated he would send somebody out to clean up the oil that was dropped on my garage floor. I told him I would clean it up when I came back home after they had looked at the truck. The next morning I drove back to the dealership and on the way back I check the oil pressure gage as I was driving. I then check the life of the oil before next change and found that the technician forgot to set this back to zero. I met with Adrian White and Mark Chitwood after the technicians cleaned up the oil that came out from the oil change.They reset the oil to life gage back to zero and filled my tire pressure to 70psi. That's what I like while driving around town. We met the technicians who worked on my truck and found out the authorized technician was training a new employee but my problem is that the authorized technician was not training him correctly or not showing him to clean up oil spilled when changing oil and resetting the oil to life gage and tire pressure correctly. After I got back home I wonder how many other oil changes they have not cleaned up oil spilled after you take the old filter off. I will continue to go back to this dealership because I trust Adrian White and Mark Chitwood advice on my service needs. The reason I wrote this is the dealership left a (Please take a moment to rate your experience at DealerRater) The number on this tag is 9672. More
by Tcorl5162
Employees Worked With
Mark Chitwood, Adrian White
January 20, 2016
Easy as Pie Salesman JP KIM was fantastic. He worked very hard to satisfy my needs. The pregnant finance manager also did a wonderful job in finalizing the deal Salesman JP KIM was fantastic. He worked very hard to satisfy my needs. The pregnant finance manager also did a wonderful job in finalizing the deal. She explained options I could not pass on. More
by David1963
Employees Worked With
JP Kim
January 20, 2016
Smooth and Quick Transaction I inquired about a Certified Chrysler 300 with the Internet Sales Mgr and he responded quickly and professionally. Then I went and we test drove car a I inquired about a Certified Chrysler 300 with the Internet Sales Mgr and he responded quickly and professionally. Then I went and we test drove car and purchased it. The whole experience was quick and easy. More
by htc1958
Employees Worked With
Dion Gilbert
January 17, 2016
Excellent staff My salesman JP Kim was awesome. He listened to exactly what I wanted and made my purchase simple and easy and in my price range. My salesman JP Kim was awesome. He listened to exactly what I wanted and made my purchase simple and easy and in my price range. More
by Kay123188
Employees Worked With
Magdalena and Bonnie, JP Kim
