Hayes Dodge Chrysler Jeep Ram Lawrenceville

Very good. My rating/review is more about J P Kim than Hayes. This was not my first purchase from Hayes but was my first using the internet as a basic starting My rating/review is more about J P Kim than Hayes. This was not my first purchase from Hayes but was my first using the internet as a basic starting point. Mr. Kim handled our visit to the dealership with courtesy and promptness (after I'd determined online thru Mr. Kim what the inventory was and what we wanted). He is affable and capable and we enjoyed our experience at Hayes. James L. Bryant More

Excellent Very professional my sales guy was Marlon and would recommend him to anyone in need of a vehicle. My overall experience was great since I haven't p Very professional my sales guy was Marlon and would recommend him to anyone in need of a vehicle. My overall experience was great since I haven't purchased a vehicle in couple of years. He made cat buying experience easy More

Excellent customer service Dion was exceptional he really made the experience alot easier by doing alot of groundwork beforehand joe in finance worked with us to get the best fi Dion was exceptional he really made the experience alot easier by doing alot of groundwork beforehand joe in finance worked with us to get the best financing deal possible More

They seem like a great team of people Jim our salesman was great, finance director was terrific just a good experience over all. They weren't aggressive and explained things well. They ha Jim our salesman was great, finance director was terrific just a good experience over all. They weren't aggressive and explained things well. They had a good inventory to choose from too. More

Once you leave the dealership you are on your own! Less than a year after purchasing my Jeep with Hayes Chrysler, the battery went out. I contacted service manager Mark Chitwood about seeing what Less than a year after purchasing my Jeep with Hayes Chrysler, the battery went out. I contacted service manager Mark Chitwood about seeing what could be done about it since I was told that I had a bumper to bumper warranty thru 42,000 miles since my 2013 certified jeep had 30,000 miles when I bought it in Jan of 2015. Mr. Chitwood told me that the battery was not a warranty item because I had 39,000 miles on the vehicle at the time it went out. I told Mr. Chitwood that I could not do business with Hayes Chrysler any longer. He then agreed to split the cost of a new battery. However, I was unable to get my battery to even jump start that day to get to Hayes Chrysler. So I took my wife's car and purchased a new one at the Auto Zone for $180 in order to be able to get up and running. I attempted to contact Mr. Chitwood 2 more times to explain to him what had happened and he did not respond to either of my voicemails. For these reasons I have given the service department a poor review for customer satisfaction and communication. I do not think that they should give you a bumper to bumper warranty for a certified pre-owned jeep and then not take care of any issues that come up within that period. Mark (mcowart50@gmail.com) More

I love my Jeep!!!! I walked in and Scott greeted me and I told him what I wanted. And he delivered!!! I LOVE SCOTT GORBARD!!! Thanks again for making my car buying exper I walked in and Scott greeted me and I told him what I wanted. And he delivered!!! I LOVE SCOTT GORBARD!!! Thanks again for making my car buying experience a good one. More

2-5-16 Bob Hughes found me an Awesome Deal THANKS:) Thanks to friendly BOB HUGHES and Hayes for finding this AMAZING Deal - My last car 2008 & this year 2016 BOTH automobiles from HAYES - and service AL Thanks to friendly BOB HUGHES and Hayes for finding this AMAZING Deal - My last car 2008 & this year 2016 BOTH automobiles from HAYES - and service ALWAYS with a smile :) Blessed Kim Hardin More

We've bought 7 cars here and we wouldn't go anywhere else. We trust the folks at Hayes (specifically Bob Hughes) more than anyone else in the car business. You can't go wron and we wouldn't go anywhere else. We trust the folks at Hayes (specifically Bob Hughes) more than anyone else in the car business. You can't go wrong when you go to purchase a car from Hayes in Lawrenceville! More

What I Needed, and Wanted Dion helped me find exactly what I was looking for. He put in the extra work to make sure that it met all of the requirements that I needed. He was pe Dion helped me find exactly what I was looking for. He put in the extra work to make sure that it met all of the requirements that I needed. He was personal and friendly throughout the whole process. Fantastic service, and I love my knew set of wheels. More