Hayes Dodge Chrysler Jeep Ram Lawrenceville

I recently purchased a Jeep Compass for my fiance from Hayes Chrysler and had a great experience. My salesperson, Jose Joel, was professional, knowledgeable, and didn't pressure me into a decision. They t Hayes Chrysler and had a great experience. My salesperson, Jose Joel, was professional, knowledgeable, and didn't pressure me into a decision. They took the time to answer all my questions about, and made the financing process straightforward. I highly recommend asking for Jose Joel and Magda theyre awesome, if you're looking for a great car buying experience!" More

bad experience. fix the transmission and had to comeback for them to check something they left wrong. fix the transmission and had to comeback for them to check something they left wrong. More

The gentlemen at this dealership worked with us to get the price we were both happy with. I would highly recommend going to them for a used vehicle or even a new vehicle. the price we were both happy with. I would highly recommend going to them for a used vehicle or even a new vehicle. More

I don't like doing bad reviews but feel this is warranted. Vehicle was sold as certified with 20K miles. Soon after purchase, I noticed a noise like rumble strips at highway speeds. Dealer threw a warranted. Vehicle was sold as certified with 20K miles. Soon after purchase, I noticed a noise like rumble strips at highway speeds. Dealer threw a wheel hub at it but did not cure the problem. One wheel had 8oz. of wheel weights on it and was told it was within specs but I disagreed and said that tells me there is an issue with the tire(s). Dropped off for several days at another Hayes location for several days to evaluate. Called 3 days later and was told nothing was wrong with it. Did a ride along with the service manager the following day and was told the noise is "NORMAL". I still found it hard to believe. I ended up having 4 new Michelin's installed and wheel alignment done (which was also out of spec) at my expense. NOW, the vehicle drives and rides great. I do blame myself a little as I should have been a little more in tune during the test drive. I'm not sure I would buy again at this dealership. I feel their "Certified Inspections" lack integrity. More

Our salesman was very upfront and informative and we appreciated that. We traveled 5 hours to purchased a truck from this dealership and would return again. appreciated that. We traveled 5 hours to purchased a truck from this dealership and would return again. More

During my recent visit to this dealer, I had a bad experience. I took my 2024 Ram 3500 for an electrical problem, but they didn’t fix it, and it ended up causing another issue. They took forever to ge experience. I took my 2024 Ram 3500 for an electrical problem, but they didn’t fix it, and it ended up causing another issue. They took forever to get back to me—about a week. When I returned the truck for the unfixed problem, they again delayed their response. Eventually, they told me the technician had collided with my truck and another car. I requested a rental truck while mine was being repaired. When they fixed the paint, it didn’t match the original color at all. Also, some of the advisors didn’t make me feel welcome. I don’t recommend this place at all. More

The best experience ever. SGT Q ( John) and Brian were both awesome I’ll definitely be back !! SGT Q ( John) and Brian were both awesome I’ll definitely be back !! More

Been servicing my Jeeps at this location for decades. As always, prompt and good servicing As always, prompt and good servicing More

Quality, Professional, friendly, estimate matched price, Teamwork, Responsive, timely, clean, Been a customer for almost 30 years. I will be back Teamwork, Responsive, timely, clean, Been a customer for almost 30 years. I will be back More