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Hayes Chrysler Dodge Jeep of Gainesville - Service Center

Gainesville, GA

4.5
176 Reviews
Call Service Center (470) 798-3777

176 Reviews of Hayes Chrysler Dodge Jeep of Gainesville - Service Center

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April 19, 2025

Lori was 100% on task with every aspect of the repair process. I absolutely love her! She kept me updated making this whole process stress free! All the others that I spoke with in person and on the phon More

by ETTA.A.WOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori, Keith, Kaitlyn and I know there were more.
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April 18, 2025

Easy and super professional! Have been my dealership for last few years and will recommend More

by gleunam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ayub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Rogeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ritch Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Menchaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 13, 2025

On vacation from Michigan , across the street from the dealership was a gas station. Apparently my gas cap stripped out and I had a hard time getting it out, but I finally did. I went across the street to More

by jpjoans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in service
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Apr 18, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so glad that we could assist you while you were passing through! It was our honor and know that we're here for you anytime you need us! Safe travels back to Michigan!

April 13, 2025

Fast efficient service men Easy to get regular service without an appointment time waiting is less than other plaves More

by ken.colbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Rogeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

It’s great to know that we made it easy for you to get in and out without the hassle of long wait times or needing an appointment. That's why shopping at Hayes is always the right choice! Have an amazing day and thank you for your support!

April 12, 2025

They said car would be ready in 3 days and I actually figured it would be at least a week. Very happy with the speed and the quality of the work. More

by jwpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ayub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We are always hard at work to get your car back to you as soon as possible! Your time is incredibly important to us and we appreciate you trusting our team to get the job done properly! Come back soon!

April 09, 2025

Mopar has scheduling issues but the service provider (Hayes) did well. A little longer wait time than Anticipated but thorough and the service and a job well done all questions were answered More

by JOSEF.BARRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for sharing your experience with us! We're happy to hear that our team was able to provide the support you needed and leave you feeling satisfied with your visit. We appreciate you for choosing us and look forward to seeing you again!

April 07, 2025

My experience was awesome and I would recommend them to anyone in the market for a great new or used vehicle More

by jamievanzego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ayub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We’re so glad to hear your experience was a great one! Your recommendation means a lot, and we hope you have a great week!

April 07, 2025

Took my truck in because the engine was sputtering. Turned out the fuel pump was failing. Fortunately they were able to get the part from a sister dealer and get my truck back to me in a timely manne More

by wfurrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matte
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Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We’re thrilled we could get the part quickly and resolve the issue right away. Thank you for the kind words about Eric—we look forward to seeing you again soon!

April 07, 2025

Quick and efficient service with great professionalism. I highly recommend these folks. They treat you like family More

by ronbostonhss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for the kind words and recommendation! The fact that you felt treated like family means everything to us—because once you’re here, that’s exactly what you are. We look forward to seeing you again!

April 05, 2025

Rick Garace and all the staff in the service department made sure I was 100% taken care of and completely satisfied More

by captmatt56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Garace
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Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so happy that you're 100% satisfied with our service! Thank you for visiting us and have a great day!

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