Ruben Jimenez
Ruben Jimenez at Hayes Chrysler Dodge Jeep of Gainesville

Ruben Jimenez

F&I Manager

Hayes Chrysler Dodge Jeep of Gainesville

3115 Frontage Road
Gainesville, GA 30504

4.8
183 Reviews
4.8

183 Reviews

Write a Review

Dealership Experience

24 yrs, 6 mos

Industry Experience

24 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

183 Reviews of Ruben Jimenez

July 11, 2026

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Employee Rating

The dealership was very knowledgeable in answering all my questions and concerns. Kept me updated on the vehicle I was interested in More

by MR2DAWG13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ritch Wharton

July 01, 2026

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Employee Rating

We first showed up to look a a vehicle on a late Saturday. JR came out immediately and answered all our questions. We told him we probably wouldn't be back till Tuesday and he stayed in touch and ma More

by rdgue18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: J.R. and Ryan

Jul 01, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

This makes us so happy to hear. We’re so glad you felt comfortable throughout the buying process. Congrats on your purchase!

June 25, 2026

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Employee Rating

Enrique was a joy to work with. He was very patient with us as we found the perfect car for our family. He even remembered our kids and family when we returned a month later. Very g More

by britrena92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enrique Camacho

Jun 26, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

We're absolutely thrilled to hear Enrique left such a positive impact on you and your family during your visit! It's great to know you found the perfect car. Welcome to the Hayes family!

May 29, 2026

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Great place to get a quick oil change and tire rotation. Would recommend to anyone More

by mswheeler1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Boucher, Tracy Rogeri

Jun 04, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for recommending us! We work hard to make sure you're well taken care of every visit!

April 29, 2026

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Facility was very nice, employees were welcoming and diligent. Ryan was very knowledgeable about the vehicle and flexible working with our schedule. More

by jnwiley93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kelley

Apr 29, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

We're happy to know you enjoyed our dealership and felt comfortable and welcomed by our staff! Thank you for taking the time to share your experience. Thank you for choosing Hayes and we'll see you next time!

April 28, 2026

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Excellent dealership with professional people serving the customers. Enrique was very knowledgeable and very professional More

by lennym46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

We're touched by your words! It's wonderful to know Enrique made your experience smooth and was able to assist you properly. If there's anything else we can do for you, please let us know!

March 30, 2026

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i was a loyal customer of hayes since 2018 when we moved down from NJ and last year on 2025 they sold me a car that had tons of problems which i ended up winning the lemon law and through the hole process t More

by edwin161229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: service advisors in general.

Apr 02, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

Hi Edwin, your satisfaction is of upmost importance to us. We apologize for the problems you experienced with your vehicle and the inconveniences met during your service appointments. Our service manager would greatly appreciate if he could learn more about your situation and address your concerns: johnhendrickson@hayesauto.net. Thank you.

March 27, 2026

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Nobody replies to emails, Reached out to numerous individuals and received no response to anything. Nobody cares once you sign the papers. Salesman was fine, everyone else after ruined the experience More

by cvose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 02, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

Hi there, we apologize for the lack of communication after your purchase. This is not the kind of service we desire for our customers to experience. Please reach out to our general sales manager as he would appreciate the chance to connect with you personally and address your concerns: 678-878-7403 / smcdonald@hayesauto.net. Thank you.

March 22, 2026

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Employee Rating

Excelente atencio buenos vehiculos en venta se adaptan à cualquier presupuesto qué tengas los recomiendo al 100% More

by emberls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enrique Camacho

Mar 25, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

¡Realmente apreciamos tus palabras! Aquí en Hayes, hacemos todo lo posible para asegurarnos de acomodar a los clientes de todos los presupuestos y créditos porque queremos que todos se alejen felices. ¡Gracias por elegir Hayes! Si necesita más ayuda, por favor no dude en contactar!

March 11, 2026

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Employee Rating

Ryan did a great job of meeting my needs as did Ruben in finance. Highly professional More

by jlloyd4312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kelly

Mar 18, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so glad Ryan and Ruben listened and attended to your needs. It was our pleasure serving you! If you need further assistance, please don't hesitate to reach out.

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