Back

Hayes Chrysler Dodge Jeep of Gainesville - Service Center

Gainesville, GA

4.5
171 Reviews

171 Reviews of Hayes Chrysler Dodge Jeep of Gainesville - Service Center

Sort by
April 09, 2025

Mopar has scheduling issues but the service provider (Hayes) did well. A little longer wait time than Anticipated but thorough and the service and a job well done all questions were answered More

by JOSEF.BARRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for sharing your experience with us! We're happy to hear that our team was able to provide the support you needed and leave you feeling satisfied with your visit. We appreciate you for choosing us and look forward to seeing you again!

April 07, 2025

My experience was awesome and I would recommend them to anyone in the market for a great new or used vehicle More

by jamievanzego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ayub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We’re so glad to hear your experience was a great one! Your recommendation means a lot, and we hope you have a great week!

April 07, 2025

Took my truck in because the engine was sputtering. Turned out the fuel pump was failing. Fortunately they were able to get the part from a sister dealer and get my truck back to me in a timely manne More

by wfurrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matte
Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We’re thrilled we could get the part quickly and resolve the issue right away. Thank you for the kind words about Eric—we look forward to seeing you again soon!

April 07, 2025

Quick and efficient service with great professionalism. I highly recommend these folks. They treat you like family More

by ronbostonhss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for the kind words and recommendation! The fact that you felt treated like family means everything to us—because once you’re here, that’s exactly what you are. We look forward to seeing you again!

April 05, 2025

Rick Garace and all the staff in the service department made sure I was 100% taken care of and completely satisfied More

by captmatt56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Garace
Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so happy that you're 100% satisfied with our service! Thank you for visiting us and have a great day!

April 05, 2025

Fast friendly and always courteous service. They always help check for discounts, nice customer waiting room. Very good and thoughtful customer service. More

by rjones32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ritch Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're dedicated to saving you as much money as possible and providing the best experience! Thank you for recognizing our team's commitment to quality service. Have a great week!

April 01, 2025

We followed Spence Westbrooks to this location, and I’m so glad we did! This dealership is a significant improvement over the one we used to visit. I absolutely trust them when it comes to working on my ve More

by kniesi13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spence Westbrooks
Apr 03, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're delighted to hear all of this! We strive to provide reasonable prices, quick service, and a clean environment for our customers, so it’s great to know that’s been your experience. Thank you for recommending us and for all the kind words—we look forward serving you for many more visits to come!

March 29, 2025

Rick kept me well informed of the process of the service/warranty work being performed on my Ram 2500. The work was completed ahead of schedule as well. Rick is the go to guy for your automotive ser More

by Jody Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gerace
Apr 03, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for taking the time to share your experience! We're thrilled to hear that you were kept well informed throughout the service process and that the work was completed ahead of schedule. We’re glad you had such a positive experience and look forward to assisting you with any future service needs!

March 28, 2025

Work was fine, process needs improvement. Too many people with their hands in the way, things do t always run smooth. More

by maureenmcgrail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not talk to sales
Apr 03, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for your honest feedback. While we're glad to hear the work met your expectations, we’re sorry the process didn’t feel as smooth as it should have. Your feedback help us identify where we can improve. We appreciate the opportunity to serve you and hope to make your next visit a much better one.

March 24, 2025

I was treated fairly, with respect and taken care of in a timely manner. Great dealership! More

by dpfrizz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in Service
Mar 25, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We will always put you and your needs first, because you're a part of the Hayes Family! Thank you for visiting us!

1
...