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Hayes Chrysler Dodge Jeep of Gainesville

Gainesville, GA

Overview
Employees
Reviews
Vehicles
4.8
1,096 Reviews
Welcome to the Hayes Chrysler Dodge Jeep website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge or Jeep car, truck, or SUV you will find it here. We know that prospective customers are extremely well educated when researching their next vehicle. Hayes Chrysler Dodge Jeep has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase.
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3115 Frontage Road

Gainesville, GA

30504

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Showing 1,096 reviews

December 22, 2025

The staff at Hayes has always been outgoing, expert and willing to got the extra mile to fix the issues I’ve had with my 2019 Ram 1500. They have done this thru collaboration with the corporate officer in More

by cspake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matte in Service
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December 21, 2025

Overall, solid experience. Appreciate the efficiency of this purchase and general vibe of the deal. Thanks, Clinton! More

by Kim
Recommend Dealer
Yes
Employees Worked With
Clinton Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 20, 2025

Alexis did a great job of being there even after the purchase of the vehicle to make sure everything got done correctly and answer any questions that popped up More

by B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan in the ‘we owe’ was a huge help
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December 16, 2025

Hayes has always been there when our family is looking for a vehicle! Always welcoming and ready to help! More

by tabitha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan, Bowen
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Dec 17, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you so much for the kind words, Tabitha! We’re thrilled you and your family feel welcomed and supported every time you visit. It’s our pleasure to provide a warm, friendly environment where finding the right vehicle is easy and enjoyable. We look forward to helping you and your family again in the future. Have a fantastic day!

December 12, 2025

Very poor communication, from the associate level to trying to speak to management. No one will call you back. More

by skovalch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah, Johnny, Reuben
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Dec 17, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We appreciate you bringing this to our attention. We're sorry to hear you struggled to reach our team and that communication was poor during your visit. We will continue to review our services to discover areas where we can improve. Thank you for sharing your feedback and we hope your next visit is better.

December 11, 2025

Sales department personnel were very friendly, helpful, and overall bent over backwards for me and my wife. More

by tganderson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suggest you update the survey template!, Ryan, Bowen, David Smith,
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Dec 17, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you so much for taking the time to share your experience! It's wonderful to hear that our sales team was friendly, helpful, and went above and beyond to assist you and your wife. We strive to make every interaction feel caring and personal, and stories like yours inspire us to keep it up! We can't wait to see you both again when you're ready for your next visit. Have an amazing day!

December 11, 2025

I had a very pleasant experience, Alexis jimenez was very helpful and very knowledgeable! I had called ahead and told him what i needed and everything was perfect! This is the third vehicle i buy there and More

by alexat27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The girl at the front was very nice also!
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Dec 17, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for your continued loyalty and for sharing such a wonderful experience! We're thrilled that Alexis and Ruben took care of your needs so efficiently and that everything went smoothly with your third purchase. Knowing that our team listened to what you needed and provided knowledgeable, straightforward service means a great deal to us. We can't wait to assist with your next vehicle! Thanks for choosing Hayes!

December 04, 2025

Eric in the service department was top notch. He took personal responsbility for getting my truck back in service quickly. I highly recommend Eric and the whole service team at Hayes in Gainesv More

by okeespec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Servie.
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Dec 05, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you so much for your recommendation! We're so glad Eric took charge and delivered your vehicle back to you so quickly. If there's anything else we can do to assist you, please let us know!

December 01, 2025

I found the dealership to be very helpful in my decision to make the purchase More

by d2aatl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calab Coltman
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Dec 05, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

It was a pleasure being able to assist you! Our team is always working hard to help you find the right vehicle. Welcome to the family!

December 01, 2025

All was done on time and to my satisfaction. The service manager Mr. Overton was awesome. More

by rmdickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Overton
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Dec 05, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're thrilled you're satisfied with the work performed on your vehicle! Thank you for trusting us and if you need anything else, we'll be here!

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