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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

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July 27, 2023

Dealer very quickly got me an appointment when my service light came. Service person was very nice and professional. My car was immediately serviced when I arrived. The waiting area was very nice, with com More

by vsrognrud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2023

Quick and friendly service, as well as honest! I will certainly be recommending my friends and family! More

by JESSBARR82309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Principe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lieser, Vincent Jordan
Jul 29, 2023 -

Hawk Mazda responded

We appreciate your positive review of your recent experience with us! Thanks again for the recommendation, and have an amazing day!

July 25, 2023

The waiting area is always very clean. The employees are very friendly and always helpful. More

by KLJ1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Hawk Mazda responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 25, 2023

Very nice place, people are very friendly. Have never had a problem at this dealership. More

by MYJEMS3MOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 25, 2023

On my way to an outdoor volunteer event all my brake warning lights were on. I drove to the dealership ( fortunately it was on my way). The service center opened 10 minutes later. Manny was so very hel More

by GFISCHETTI57
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think Trey was my very courteous driver
Jul 28, 2023 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2023

Our first time here. Bought a new Mazda3 sedan and had a great buying experience. Had the pleasure to work with Jerry Costello, he was super helpful and friendly. I have More

by Nick
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lieser
Jul 22, 2023 -

Hawk Mazda responded

Hi Nick, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2023

Dionte was absolutely fantastic to work with. Best car buying experience we’ve ever had. More

by RICHTERSOCCERMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dionte Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2023

I always have a great experience here! They are professional and the service is quick. More

by alyssamaccarrone93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Jul 21, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

July 18, 2023

The staff is friendly and professional. I like the free coffee, water and snacks. The waiting area is clean and comfortable. More

by PACEHHUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Woltman, Bryan Lieser, Vincent Jordan
Jul 21, 2023 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

July 17, 2023

I always go to Hawk Mazda for service since I purchased my car from Jerry 3 years ago. Hawk Mazda provides great service without feeling like you have been taken advantage of. More

by JodyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Hawk Mazda responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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