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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

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August 09, 2023

Manny was great. Explained everything. Even had a video to show me. Will back again More

by SUEFUESTEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Hawk Mazda responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2023

Great dealership they even offered to throw in wheel locks if I did this survey More

by SHAKAIBHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Hawk Mazda responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2023

Dale was awesome! He provided a lot of knowledge about Mazda and was very patient with helping me decide which model was perfect for me. He made the transaction quick More

by LEORTEGA33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2023

Dale is a BIG part of why I service at Hawk! Dale has a HUGE personality and cares for his customers! I love the newer LARGER facility too! More

by Justin W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Aug 06, 2023 -

Hawk Mazda responded

Hi Justin, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2023

Jerry Castillo was amazing to work with, he made the car buying process really smooth and easy More

by MITTALI.SAWANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 01, 2023

Had my 2008 MX5 Transmission service Mortal oil changed. And air conditioning Serviced All done At reasonable prices with no Upselling. The people were kind and Courteous We'll definitely bring my Vehicle More

by MX5 fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Aug 03, 2023 -

Hawk Mazda responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

July 30, 2023

Dale is professional and congenial. He was able to answer all my questions and went the extra mile to explain dashboard symbols to me. He called in a timely fashion when my car was don More

by marilynfumagalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Hawk Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. If you have any further questions, please give us a call. We're always happy to help!

July 28, 2023

Great communication between Dale, the tech and myself. I appreciate that everything was explained in detail More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaric Yaney, Vincent Jordan
Jul 31, 2023 -

Hawk Mazda responded

Hi Jan, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! Please don't hesitate to reach out if there's anything additional we can do for you.

July 28, 2023

Everyone was very friendly, and Jerry who is a car salesman, was amazing!! I highly recommend going through Jerry if looking to purchase a vehicle! He’s VERY patient, understanding and is always there More

by ANSCOTT625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! Please don't hesitate to reach out to us if there's anything more we can do!

July 28, 2023

Very clean and professional environment. Easy to work with. Was worth the drive all the way fron Tinley Park. More

by RON.KOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Principe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lieser
Jul 31, 2023 -

Hawk Mazda responded

Hi Ron, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

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