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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

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August 31, 2023

Very helpful. Very knowledgeable about Mazda. Patient explaining things. Willing to work with the customer to make a good deal for both sides More

by EDMART28
Recommend Dealer
Yes
Employees Worked With
Ernie Principe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Woltman, Bryan Lieser
Sep 04, 2023 -

Hawk Mazda responded

Hi, thank you so much for your positive comments about Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help!

August 31, 2023

Service was great. Minimal time to check in and the customer service guy was very friendly and knowledgeable. More

by odogg123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2023

Manny was amazing 😊 We will be back for all of our services. Thanks Ken and Kelly More

by Kkbs134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Hawk Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

August 28, 2023

I had an exceptional experience at Hawk Mazda dealership, and I must say that Rosa made the entire process a delight. Her extensive knowledge of the vehicles, friendly demeanor, and willingness to answer all More

by Saul
Recommend Dealer
Yes
Employees Worked With
Bryan Lieser, Rosa Martinez
Aug 31, 2023 -

Hawk Mazda responded

Hi Saul, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2023

Very fairly priced and quick turnaround. Thorough in diagnosis too all around a great experience More

by RJLIEBENTRITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Jordan
Aug 30, 2023 -

Hawk Mazda responded

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

August 25, 2023

This dealership was unlike any other dealership I had gone to recently. I LOVE THE VIBES OF THIS DEALERSHIP!! More

by JJOHNSON124428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Martinez
Aug 28, 2023 -

Hawk Mazda responded

Hi, thank you for sharing your positive experience! We look forward to your next visit! Take care!

August 25, 2023

Always great service when working with him. He made sure that I'd understood the services that are needed for my vehicle and why they should be done. More

by fitts.tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Aug 30, 2023 -

Hawk Mazda responded

Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2023

I had a good experience I really liked my sales person Daryl TIDABACK he was awesome More

by KJMADI02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl TIDABACK
Aug 30, 2023 -

Hawk Mazda responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2023

Terrible service management. They did everything in their power to make it look like it was my fault for bad brakes at 12.500 miles when there is TSB out about the brakes. Never More

by CONNI5524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Woods
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Hawk Mazda responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to our Service Manager, Bob Lang so we can work towards a resolution.

August 24, 2023

Very easy to do business with this dealer. I was in and out with my new vehicle purchase and trade-in was less than an hour. More

by MATTHEW F
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Hawk Mazda responded

Hi Matthew, thank you so much for your positive comments about Hawk Auto Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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