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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

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July 06, 2021

Love the way you are treated with caring and thoughtful staff. Love the lounge area. The way the service info is delivered to you is very timely. More

by Jjcngarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
Sep 21, 2021 -

Hawk Mazda responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

July 06, 2021

Came in to get a spare key made for a newly acquired Mazda3, and it was smooth and quick. Kayla and Manny were friendly, also to our three year old who came with to help! Will be back for future needs More

by gasteffens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla, Manny
Sep 21, 2021 -

Hawk Mazda responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 28, 2021

They were very professional, knowledge, carrying, helpful and attentive I would recommend your establishment to my friends. More

by issa3598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manning ? Service desk, Justin Kielma
Sep 21, 2021 -

Hawk Mazda responded

Hi, we are so happy to read such a great review about Hawk Auto Mazda! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 25, 2021

I was extremely satisfied with the customer service as well as the work completed by your team. The people and the quality of service both in the retail department and service department are why I continu More

by BKK2127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
Sep 21, 2021 -

Hawk Mazda responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Auto Mazda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2021

Friendly and always accommodating. Quick service. Super nice to know that I a valued customer every time I come in for service! More

by LUKEANDSARAWILKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Principe, Daryl Woltman, Justin Kielma, Bryan Lieser
Sep 21, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 21, 2021

I find everything about the service department top notch. They are on top of it in every aspect. More

by Gearman2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New girl on service the day I was in.
Sep 21, 2021 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 19, 2021

Just wanted to say that usually I get a great service from any individual that works at your location, and I’m looking forward to hopefully in the near future get another Mazda from you guys. Thanks More

by Alrod6312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Hawk Mazda responded

Hi, we are so happy to read such a great review about Hawk Auto Mazda! We look forward to your next visit! Take care!

June 18, 2021

Excellent job. Justin did a great job explaining about the mobile app that we were unaware of as we are doing a road trip car appreciate the extra effort. More

by Shem46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
Sep 21, 2021 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day.

June 18, 2021

They were very accomodatingAnd reception desk was also They were very accomodating And reception desk was also very nice And I was given a ride home with very little wait. Driver was extremely nic More

by FUDDWITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
Sep 21, 2021 -

Hawk Mazda responded

Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2021

My husband and I were very impressed with the car buying process. Every person we interacted with was professional, accommodating and courteous. Everyone we met was very pleasant and friendly. More

by MMOZDZEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Wambaja, Finance, Bryan Lieser
Sep 21, 2021 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! We are always more than happy to assist you if anything else comes up. Take care!

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