Hawk Mazda - Service Center

Everything was fine. Oil change was slow but ok. Staff not particularly friendly but efficient. Not the same atmosphere as when we bought the car two months ago. No real negatives. not particularly friendly but efficient. Not the same atmosphere as when we bought the car two months ago. No real negatives. More

Very disappointed in the service at Hawk Mazda. Went in with noise coming from right front, also asked them to fix my advanced keyless entry. After servicing was complete, the noise was 3 times louder, an with noise coming from right front, also asked them to fix my advanced keyless entry. After servicing was complete, the noise was 3 times louder, and the keyless entry was never addressed. Had to take it back a second time. Finally left with a quiet car, BUT they put no effort into fixing my keyless entry…they changed the battery in my fob! The “key” illumination is still lit on my instrument panel. When asked earlier that day, Manny said it was fixed. Do they not know what it is? They deal with Mazdas every day. There is NO communication between the people greeter’s up front, and the guys in the shop. I left my concerns with the service manager Justin, but he has not responded to me. More

Gave me an approximate end time and honored that. The gentleman helping me was very pleasant to work with regarding my recall. The GM even followed up to make sure I was pleased w/ the service. gentleman helping me was very pleasant to work with regarding my recall. The GM even followed up to make sure I was pleased w/ the service. More

I had an oil change and tire rotation service performed. Everyone was extremely friendly and knowledgeable. The service was done very quickly. It was actually done faster than if I had gone to a quick/jiffy Everyone was extremely friendly and knowledgeable. The service was done very quickly. It was actually done faster than if I had gone to a quick/jiffy/fast lube type of place. More

Very much appreciated the walkthrough of the results after the maintenance was completed. It helped me understand what to look for and what we are looking at with each service. after the maintenance was completed. It helped me understand what to look for and what we are looking at with each service. More

Every time I bring my vehicle in for service, the staff is receptive and takes their time listening to my concerns. They offer solutions with a positive attitude and I feel confident in their ability to se is receptive and takes their time listening to my concerns. They offer solutions with a positive attitude and I feel confident in their ability to service my vehicle. More

The service was great as usual!! Justin Woods provided an exceptional service providing all the necessary information beforehand and giving me the space to decide. exceptional service providing all the necessary information beforehand and giving me the space to decide. More

Always receive great service anytime we need to bring in the car. We have purchased several vehicles from this dealer. Always takes great care of us! the car. We have purchased several vehicles from this dealer. Always takes great care of us! More

I was able to book service immediately. They were quick to diagnose the issue and resolved it. I haven’t had any trouble with my vehicle since. Thanks Hawk Mazda! to diagnose the issue and resolved it. I haven’t had any trouble with my vehicle since. Thanks Hawk Mazda! More

Very courteous and friendly. Always give. You a update on you vehicle. on you vehicle. More