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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

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April 29, 2022

Great service! Manny was very helpful and informative! Thank you very much! I will be back again. More

by Spags1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
May 05, 2022 -

Hawk Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 25, 2022

Slow on getting repairs done. After initial repair had to take it back two more times More

by PMC1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body shop
May 05, 2022 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at Customer Care Manager, Justin Wood at (815) 725-7110 ext. 1223 . We're always happy to help!

April 21, 2022

Really like Hawk, they work with me on issues & haven't had them reccomend anything that wasn't necessary. More

by JodyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
May 05, 2022 -

Hawk Mazda responded

Hi Jodyd, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 14, 2022

Hawk Mazda makes me feel comfortable ever time my car stays there for service. I know I will be kept updated on all that requires work and I trust that my car is well taken care of. Staff and Hawk is pol More

by vfrycz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
May 05, 2022 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2022

Easy scheduling process. Service Dept ready for my arrival. Very clean and comfortable waiting area. Work completed in a timely manor. More

by james.a.schuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
May 04, 2022 -

Hawk Mazda responded

Hi James, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 03, 2022

Manny Castillo and his manager Justin are the best I’ve had in terms of servicing my vehicle anywhere. I continue to go back because of their professionalism and openness to questions in respect to the cus More

by TIMMIT1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Castillo
Apr 05, 2022 -

Hawk Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2022

It is a very clean, organized dealership. They took me exactly at my appt time, kept me informed throughout the process , and got me on my way in a timely manner More

by Ursem64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kielma, Bryan Lieser
Mar 30, 2022 -

Hawk Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2022

Quick to get an appointment and fast service. Service associate informative and nice. Clean waiting area More

by rmisischia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
Mar 26, 2022 -

Hawk Mazda responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2022

Really like this dealership. Both sales and service departments are great. Would recommend both Mazda products and Hawk Mazda. More

by spauldingtimothyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
Mar 25, 2022 -

Hawk Mazda responded

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

March 22, 2022

Great service but pricing keeps going thru the roof. $91 for an oil change? Geez More

by MAXFUND1
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Itxitsuucojv
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