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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

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June 14, 2022

The staff is curtious, and friendly. Knowledgeable. Answers all my questions and concerns. Good follow-up. More

by Karena5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny , Justin Kielma
Jun 15, 2022 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2022

Service department rocks! I appreciate the video after the service was complete. The report of my vehicle helps me ensure my Mazda is running smooth. Thanks! More

by cheetahs2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry, Justin Kielma
May 25, 2022 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 19, 2022

I received very good service on my visit on May 17, 2022. The personnel is very good to their customers. Yes, I will come again. More

by Flowaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
May 20, 2022 -

Hawk Mazda responded

Hi Flowaya, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2022

They went above and beyond for my vehicle and fixed the problem. I am satisfied More

by CHRISTINALEWIS335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 14, 2022

Great service. I got an oil change and tire rotation. They gave me a $15 off coupon and washed my car. : ) More

by ltklimek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Jordan
May 16, 2022 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 08, 2022

Was very pleased with my Service Writer Manny. He was very helpful and pleasant to work with. More

by MPUSCHMANN75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 06, 2022

Great customer service. And I l e that they text and call with all updates. More

by KPay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
May 08, 2022 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022

Quick and efficient whenever I’m there for service. Always appreciate the full rundown of my service needs a recommendations. More

by mfabre4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
May 09, 2022 -

Hawk Mazda responded

Hi, we are so happy to read such a great review about Hawk Auto Mazda! Thank you so much for your feedback! We hope you have a great day!

May 06, 2022

The technicians here are professional and efficient. I got my headlight and speakers replaced. They also provide shuttles. More

by Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
May 09, 2022 -

Hawk Mazda responded

Hi Lucas, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! We look forward to your next visit! Take care!

May 02, 2022

Quick and simple. Worked with us as a body shop to have their electronic part of the job done quickly and with minimum downtime to the customer More

by ardanautobody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
May 05, 2022 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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