Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews
Call Service Center (779) 260-6502

519 Reviews of Hawk Mazda - Service Center

Sort by
August 05, 2022

Awesome! Everyone is always so friendly and accommodating. Great speedy service, as always !!!! Will continue going here. More

by taylors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
Report | Print
Aug 08, 2022 -

Hawk Mazda responded

Hi Taylors, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 30, 2022

Service department was quick to get me in and kept in touch with me throughout the day. My repairs were very reasonable and I had my car back the same day! More

by MIGHTYLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
Report | Print
Aug 03, 2022 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

July 18, 2022

Found problem right away even took pictures of issue . Very professional and always kept us informed of work being done. More

by BLBARDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
Report | Print
Jul 21, 2022 -

Hawk Mazda responded

Hi Blbardb, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Auto Mazda

July 15, 2022

Great service desk. Manny is very professional and in contact every step of the way while my car is being serviced More

by SSFLYNNS25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Jul 18, 2022 -

Hawk Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2022

Friendly and knowledgeable service. I like videos to my cell showing what was done and the option of paying thru Sunbit. More

by RONALD.MILLER9744D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
Report | Print
Jul 14, 2022 -

Hawk Mazda responded

Hello there! We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Auto Mazda

July 11, 2022

They try to do work which is not needed. No warranty work is done either. No follow up call. More

by Nabiz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Kielma
Report | Print
Jul 13, 2022 -

Hawk Mazda responded

Hi there, I would like to get some more details about your experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact our Service Manager, Bob Lang at (815) 725-7110 ext. 1223 so we can work towards a resolution. We look forward to hearing from you. Take care!

July 07, 2022

Service was great . I didn’t have to wait long to get my car back ,the help working their were very good. More

by Pat moran
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Woltman, Justin Kielma, Bryan Lieser
Report | Print
Jul 09, 2022 -

Hawk Mazda responded

Hi, We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2022

The service was on time and efficient. It was great to have a loaner car since it was a full day job. More

by CGed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
Report | Print
Jul 08, 2022 -

Hawk Mazda responded

Hi Cged, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 23, 2022

Great service and fully explained what costs and needs where for car. Video was an add bonus. More

by ERIE774IM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
Report | Print
Jun 25, 2022 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2022

I went in for an hour long oil change, and waited 3 hours. Nobody told me what was going on, and i didn't get an update until I was visibly upset. I was given a comp on my next one, but this was afte More

by Kravy13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Woods
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma, Bryan Lieser
Report | Print
Jun 19, 2022 -

Hawk Mazda responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact our Customer Care Manager, Justin Wood at (815) 725-7110 ext. 1223 so we can work towards a resolution. We look forward to hearing from you. Take care!

1
...
30
31
32
...
52