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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

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October 19, 2022

They have been working with us on an on going brake issue since we accepted the car. More

by KATHI.POWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Jordan
Nov 05, 2022 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

October 06, 2022

All work performed in a timely manner as well as keeping me informed of all inspection items. More

by Flybucks
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Hawk Mazda responded

Hello there! We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2022

Manny in servicing is amazing. He’s the reason we leased our most recent car with mazda More

by PATRICIA.ARNISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2022 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to Manny here at Hawk Auto Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2022

First time I’ve waited close to 2 hours for oil change/tire rotation with appt. Unacceptable. One tire needed air added after leaving. Had better service in the past? More

by CATBCKR19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name ofvemployer
Oct 14, 2022 -

Hawk Mazda responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please contact our Service Manager, Bob Lang so we can work with you to make this right.

September 21, 2022

Great service! Manny the service advisor is one of the best around. Strongly recommend for Mazda or for any other brand. More

by Mehmet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Hawk Mazda responded

Hi Mehmet, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2022

1st time customer . . have a 2021 Mazda CX-5. They got me in right away , same day. Very nice staff. Sent a video of inspection, rotated my tires. Very thorough! Will be More

by apke47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Jordan
Sep 16, 2022 -

Hawk Mazda responded

Hi, we are so happy to read such a great review about Hawk Auto Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2022

Always successful at getting to the bottom of my car problem; positive results and very professional More

by MSBROWN59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Aug 30, 2022 -

Hawk Mazda responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2022

Manny helped me on my service with an oil change. What a stand up guy! He is very nice, friendly, and knowledgeable. I need to get new tires and he didn’t pressure me into buying them, but rather exp More

by EmilyFirdausi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick , Daryl Woltman, Bryan Lieser, Vincent Jordan
Aug 23, 2022 -

Hawk Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2022

Everyone has the utmost integrity. Always a pleasure going to the Mazda dealership. I will recommend them to everyone. More

by Suebedoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Principe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny. And Vincent.
Aug 15, 2022 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you have any further questions, please don't hesitate to reach out!

August 11, 2022

Probably the best service experience I've ever had, including BMW dealer. Manny was outstanding, pleasant & very helpful. I would go back again and highly recommend. More

by bkluge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny ???
Aug 14, 2022 -

Hawk Mazda responded

Hi, thank you so much for your positive comments about Hawk Auto Mazda! Thanks again for the recommendation, and have an amazing day!

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