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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

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December 15, 2022

Daryl was absolutely wonderful. This was my first time purchasing a car and he was extremely informative without being pushy. Overall a great experience and I am loving my new Mazda More

by OZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Woltman, Bryan Lieser, Vincent Jordan
Dec 17, 2022 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 15, 2022

Every was friendly and explained any issues with my car. They kept me informed as to when my car would be ready Thanks so much More

by BARBETTEE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Hawk Mazda responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 10, 2022

Ever person I dealt with during my recent service appointment was friendly, kind and knowledgeable. More

by MERRI24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2022

The staff is courteous, quick, and efficient. Highly recommend, 10 of 10! Will always recommend More

by HGD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apologies I can’t remember his name
Dec 06, 2022 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

November 28, 2022

Very good working, fast service , explaining about car problem’s what needs to do . 100% More

by julita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Hawk Mazda responded

Hi Julita, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 26, 2022

Very friendly service and sales staff. Couldn’t duplicate our problem, but kept us informed while the car was in service. Also provided us a very nice loaner. More

by mjditola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Hawk Mazda responded

Hi, thank you so much for your positive comments about Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help!

November 25, 2022

Good service, with plenty of communication. They were very prompt with my scheduled service and friendly every time I dealt with them. More

by MZANZOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Hawk Mazda responded

Hi Mzanzola, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2022

Great service center, great you as soon as you walk through the door. They let you know step by step what they are going to do and explain everything. Then when you are done you will get a video from t More

by ttonne72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2022

I received excellent service as usual ! !! Friendly and fast staff, as usual. I would highly recommend. More

by taylors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2022 -

Hawk Mazda responded

Hi Taylors, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Auto Mazda

November 21, 2022

I am always graded promptly and with friendliness. The service bag is always spotless and the waiting area is comfortable with snacks available. The customer service is friendly and comprehensive. More

by Nejudevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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