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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

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February 17, 2023

I must say that I had a rather pleasant experience. They were helpful in trying to get me out of there as soon as possible knowing that I have no patience for sitting in a place for an extended period More

by LYNDONJUST
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Hawk Mazda responded

Hi, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 15, 2023

They were great from the moment we walked in. Jerry was awesome and very informative. Best experience at a dealership ever! More

by ABEL
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Hawk Mazda responded

Hi Abel, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2023

Atmosphere was relaxed and never felt pressured. Building was clean and sleek with many different models available. They took the time to explain and show us all the features of our new car. More

by Amiller
Recommend Dealer
Yes
Employees Worked With
Dionte Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2023

Happy with the service but too many surveys. Should spend more time with customers instead More

by RJB5231
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unable no one introduced self
Feb 17, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 14, 2023

Very professional and dependable. Service is easy to schedule. They keep you informed about your vehicle while they are servicing it . Very courteous staff . More

by diddi2711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Feb 17, 2023 -

Hawk Mazda responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 14, 2023

I love the service I receive at this dealership. They are always very friendly and work to get your vehicle repaired quickly. More

by Laura.flint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Hawk Mazda responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 10, 2023

Always treated with respect and courtesy. Best place to go for all your Mazda car care needs. They do well at explaining recommended service, what’s wrong with your vehicle and repair it righ More

by jrp2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Feb 13, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2023

Clean, sleek and friendly staff. I have a few mazda dealers closer to my house, but I chose to go here for service because so far they haven't let me down. More

by G Rukas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Feb 13, 2023 -

Hawk Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 10, 2023

My only complaint is the long wait time but at least they have a nice waiting area with TV and snacks. More

by RV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 02, 2023

We have purchased 3 new cars from Mazda and Dan M. Is a wonderful salesman. I will keep shopping there. More

by ACCURATEBALANCINGLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Feb 05, 2023 -

Hawk Mazda responded

Hi, we really appreciate your feedback! We hope to see you soon!

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