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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

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March 07, 2023

The service writer was very professional and cordial to me upon arrival. He kept me informed on the progress on my vehicle as I waited for a oil change. More

by Lyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lyle responded

Thank you

March 07, 2023

Vince in the service department is always fabulous to work with. He is detailed and always polite. Love hawk mazda. More

by NG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Jordan
Mar 09, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2023

Super clean, organized facility and really personable staff. Only thing I’d maybe like to see is a vending machine or some type of snack area for while I wait (I don’t think I saw one). More

by TOMURBANCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot recall the reps name
Mar 09, 2023 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 05, 2023

Excellent service. Service advisor Dale Rowden was awesome. He went above and beyond to provide and excellent service and took care of everything. More

by Ravindra Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Hawk Mazda responded

Hello Ravindra, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. We are always more than happy to assist you if anything else comes up. Take care!

March 03, 2023

Everyone at Hawk Mazda is so nice and helpful! I purchased my car back in April 2022 and Dionte was so wonderful throughout the process. I just recently got my car serviced and Manny helped me thi More

by HANNAHN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dionte Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Woltman
Mar 06, 2023 -

Hawk Mazda responded

Hi, We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Mar 07, 2023 -

Hawk Mazda responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 02, 2023

excellent costumer service family environment as a woman I appreciate their respectful friendship care that they shows special thank of Mr Tideback More

by NRONAGHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Tidaback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I never forget help and kindness of Mr Tideback, Daryl Woltman
Mar 06, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2023

Well organized and professional dealership. My car was ready for the appointment and the sales process was pretty straightforward. Competitive pricing More

by TOMASZ.GLOWACKI
Recommend Dealer
Yes
Employees Worked With
Dionte Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2023

They was very nice explained everything needed to be done. Also showed to me on screen the wait time wasnt to long.nice job thanks. More

by LO LO45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 27, 2023

Called in to see if Hawk Mazda would honor another local Mazda dealers service price. This was a readily available promotion through the Mazda owner app and the other dealers webste. When I called in, I More

by JOSHROD88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John King, Jim Muisenga, Fredi Navarrete, Daniel Petrey, Tim Thorn
Mar 02, 2023 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 26, 2023

Luis was very informative about the Mazda and Suburu cars. We enjoyed our car test drives. He answered all our questions. He was very patient and professional. More

by JBOLDEN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Velasquez
Feb 28, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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