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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

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March 30, 2023

They were quick, courteous, and nice. I had my baby with me they even pulled my car back up near the door when done. I appreciated that since it was raining. More

by M.SMITH0805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Apr 03, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2023

Good prompt clearly explained service. Also, the service manager was cordial and helpful. I also liked the recorded message from the technician who actually worked on the vehicle which was More

by PWEBER9933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2023

Brought my mazda cx5 due to check engeine light on they diagnosed the problem right away and ordered the part and my car was good to go in a couple days and was completely covered under warranty very Hap More

by christinj2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Apr 03, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2023

Reliable and quality service. Friendly people. I can trust that when I bring my car in for service, that the job is done right. More

by Denise O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Hawk Mazda responded

Hi Denise, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

March 25, 2023

Jerry was very accommodating. Came on his day off, sold me the car. I will be giving his number to anyone I know who's looking for a car. Thank you Jerry!!! More

by JOHNSON7794
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! Thanks again for the recommendation, and have an amazing day!

March 24, 2023

The service is overpriced I will be looking for better options to fix my car in the future More

by ERICMOORE1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Mar 31, 2023 -

ERICMOORE1128 responded

I have since traded the Mazda for a Honda. I would never buy another Mazda. Have a great day!

March 21, 2023

I love my 2023 Mazda Ernie was very helpful as was Brian and of course kudos to Manny More

by MEGRANTPEGGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Principe, Daryl Woltman, Bryan Lieser, Vincent Jordan
Mar 23, 2023 -

Hawk Mazda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2023

Happy to get first free oil change done in good amount of time, nice wait area More

by TOM@WEALTHSC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Mar 21, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2023

Professional, swift attention. Fixed the vehicle faster than anticipated. Great experience at the counter, several kind and attentive people there, and driver service. The vehicle More

by FMSJEFF09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Mar 20, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2023

Vince was the best! He got all of our issues taken care of and explained everything so well! He answered all of our questions and we will coming back to him for everythi More

by alexis.grant05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Jordan
Mar 21, 2023 -

Hawk Mazda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

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