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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews
Call Service Center (779) 260-6502

519 Reviews of Hawk Mazda - Service Center

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April 04, 2023

Great friendly people work here! I would recommend coming here to anyone in the market for a Mazda. Unbeatable prices. More

by ESAFVI
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daryl Tidaback
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

Hawk Mazda responded

Hi, thank you so much for your positive comments about Hawk Auto Mazda! Thanks again for the recommendation, and have an amazing day!

April 04, 2023

Hawk Mazda has an awesome service department! They’re efficient, honest, and really care about their customers. More

by Leslie McCombs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Apr 07, 2023 -

Hawk Mazda responded

Hi Leslie, thank you so much for your positive comments about Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2023

Friendly. Doesn’t over sell me! Doesn’t push me to get extra services. Comfortable seating area. More

by nicolejeray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Hawk Mazda responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2023

Everyone is friendly and helpful. It is nice t easy to get to call service and talk to a person. More

by CHRISFLYNN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2023

People very friendly very helpful excellent service waiting time is okay service managers is explain detail what happened to your car. More

by DIMITRISKANTAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
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Apr 06, 2023 -

Hawk Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 01, 2023

Thank you Hawk Mazda of Joliet/Shorewood. Always excellent service. Great staff. Shout out to Manny and Justin and the entire service team! Ask for Dionte in Sales and Manny in service when y More

by TIMMIT1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Hawk Mazda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 01, 2023

Excellent explanation and experience of service and timely done. Service representative Manny very professional and reassuring of service to be performed. More

by Thosahern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2023 -

Thosahern responded

service on vehicle prompt and well explained.

April 01, 2023

dealership is clean, staff is polite and professional, albeit pricing is otherworldly expensive. makes me want to get into mechanics to avoid those high fees. More

by Naty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Report | Print
Apr 04, 2023 -

Hawk Mazda responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 31, 2023

Service department takes the time to be thorough on the condition of your car .. very professional and courteous More

by GALTON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Tidaback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2023

Bad dealership! ! Don’t recommend. People are unprofessional. They are expensive for an oil change. More

by SAMMYESTRELLA0827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Woods
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Tidaback
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Woltman, Vincent Jordan
Report | Print
Apr 03, 2023 -

Hawk Mazda responded

Hello, we are disappointed to hear that you did not have a more positive experience with us at Hawk Auto Mazda. We would like to have a better understanding about your experience. Please reach out to Customer Care Manager, Justin Wood at (815) 725-7110 ext. 1223 at your earliest convenience and we will do our best to resolve this with you.

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