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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

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November 27, 2023

Very well received and awesome experience Nice The sales staff was excellent and the finance manager Dale did an amazing job making us all feel comfortable and not a stressed sale. Never felt pressured and More

by ALLWYN_HENRY
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Rowden
Dec 29, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

November 26, 2023

Friendly people, Great sales department, Awesome General manager And fantastic pricing I would definitely go back there More

by DINO1742
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Dutkiewicz, Bryan Lieser, Vincent Jordan
Nov 27, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2023

Wait time wasn’t bad. Customer service was excellent. And they were very informative and helpful. More

by Alexrdz89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Hawk Mazda responded

We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hawk Auto Mazda

November 23, 2023

A nice, new, upscale Mazda dealer in the area. A bit expensive compared to the dealers up north that we were accustomed to. Seemed friendly enough though and were willing to talk to customers as p More

by George.gruze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 18, 2023

Didn’t play around with pricing, they gave me a good discount right away and followed through on a smooth sale. They gave me a descent discount on the extended warrentee too, sales person was very flexi More

by BRIAN.JASINSKI
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy - saleman / 5 stars👍
Nov 20, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2023

Prompt service with a nice waiting area. All personnel were polite, responsive, and informative. Good location. More

by PWEBER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Auto Mazda

November 17, 2023

Clear, concise and timely He explained the services available and answered all of my questions and requests. More

by JACKIESONNE
Recommend Dealer
Yes
Employees Worked With
Dominic
Nov 18, 2023 -

Hawk Mazda responded

Hi Jackiesonne, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2023

Excellent quick timing of procedures done to my car. The option to not have to wait in the service area is exceptional. Clean and friendly. More

by MARYLUJENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie
Nov 19, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 14, 2023

Approached right away! Handled effectively. Great customer service! Nice waiting area and kept notice of how long of a wait it would be. More

by Cindee Bammer
Recommend Dealer
Yes
Nov 14, 2023 -

Cindee Bammer responded

Thank you for great customer service!!!

November 14, 2023

Service was efficient and overview of the car was transparent. Offered recommendations for service but wasn’t demanding. More

by specternick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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